all the items I sell are near mint condition or new , I carefully look at each item, I try and keep my pricing low and I'm always open to offers , having been duped myself on Ebay it is a high priority fo me that my customers are happy , and I do try my best , if the item however is NOT as I described then sure a refund will be issued , I'm relatively new to selling so it's a learning curve for me too and I am learning . happy hunting peeps and I hope I've got what you need 🖖