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Hitchhiker Music

2,2 mila oggetti venduti
Seguito da 613 persone
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Chi siamo

Noi di Hitchhiker Music ci occupiamo principalmente di chitarre rare e vintage. Inoltre, vendiamo varie nuove chitarre, apparecchiature audio come pedali ed effetti rack, parti di strumenti musicali, accessori e così via. con prezzo accessibile.
Luogo: Corea del SudUtente dal: 13 mag 2015Venditore: hitchhikermusic

Valutazione dettagliata del venditore

Media degli ultimi 12 mesi

Descrizione
4.5
Spese spedizione
5.0
Tempi spedizione
4.7
Comunicazione
4.5

Feedback del venditore (638)

_***d (5)- Feedback lasciato dall'acquirente.
Mese scorso
Acquisto verificato
1. Delivery was a nightmare . It got stuck in customs. Seller informed me that import around 4 times lower than it really was. They asked for evidence of that. I supplied official customs evidence. Apologized for being wrong but refused to negotiate any compensation. Therefore what was the point of using my time to send you the bureaucratic information that you required ? As a free service to you ? 2.The actual product was set up terribly. It was lucky I'm experience enough to sort this. A mess
Risposta di: hitchhikermusic- Feedback con risposta del venditore hitchhikermusic.- Feedback con risposta del venditore hitchhikermusic.
According to eBay policy, customs duties are the buyer's responsibility and this is stated in our listing. We verify estimated import duties upon request; however, the buyer did not ask. When the buyer requested a partial refund claiming excessive customs, we sought detailed information to check if the charges were too high. Taiwan’s customs rates are 8-16%, and the charged rate was 15%, confirming proper procedure. We set up guitars before shipping but loosen strings to prevent damage.
h***h (573)- Feedback lasciato dall'acquirente.
Ultimi 6 mesi
Acquisto verificato
Beautiful guitar that came with unexplained damage. seller very communicative but slow about a refund. In the end went to eBay and received a half off refund.
Risposta di: hitchhikermusic- Feedback con risposta del venditore hitchhikermusic.- Feedback con risposta del venditore hitchhikermusic.
I apologize for the inconvenience caused by the arrival of the damaged guitar. Your patience and effective communication have been invaluable, especially through the customs process. I want to assure you that we acted promptly on the agreed 50% refund, although eBay's procedures might delay its processing. Your understanding in this matter is greatly appreciated. Once again, I am sincerely sorry for any distress this situation may have caused you.
i***5 (560)- Feedback lasciato dall'acquirente.
Ultimi 6 mesi
Acquisto verificato
Nice
1***4 (7)- Feedback lasciato dall'acquirente.
Ultimi 6 mesi
Acquisto verificato
The seller canceled my purchase after accepting my offer.
Risposta di: hitchhikermusic- Feedback con risposta del venditore hitchhikermusic.- Feedback con risposta del venditore hitchhikermusic.
I apologize for the inconvenience caused by the cancellation of your order after your payment was processed. We understand the frustration and disappointment this may have caused. Please know we're committed to improving our services to prevent such issues in the future. Your understanding is greatly appreciated.
o***o (353)- Feedback lasciato dall'acquirente.
Ultimi 6 mesi
Acquisto verificato
Good
t***s (1012)- Feedback lasciato dall'acquirente.
Ultimi 6 mesi
Acquisto verificato
Awesome Acoustic Guitar for the Money! I have owned a few Martins, Takamine's, Godin, Ovation, Many Taylors, & have played everything on the Market! This is a High Quality Acoustic & I love the Armrest!