terrible service from this company, i received the item and their were parts missing, on two occasions they promised to send the parts out to me, i never received either packages and they said they had been lost in the post!!! from then on they kept sending me the same email saying to send item back even though i explained after all these weeks i no longer had the packaging, i offered to accept half the amount i paid but still kept getting the same email "send item back" item is unusable!