Table of Content
Part One: Organizations, Management, and the Networked Enterprise 1 Chapter 1 Information Systems in Global Business Today 2 Chapter 2 Global E-Business and Collaboration 40 Chapter 3 Information Systems, Organizations, and Strategy 78 Chapter 4 Ethical and Social Issues in Information Systems 122 Part Two: Information Technology Infrastructure 165 Chapter 5 IT Infrastructure and Emerging Technologies 166 Chapter 6 Foundations of Business Intelligence: Databases and Information Management 214 Chapter 7 Telecommunications, the Internet, and Wireless Technology 254 Chapter 8 Securing Information Systems 302 Part Three: Key System Applications for the Digital Age 345 Chapter 9 Achieving Operational Excellence and Customer Intimacy: Enterprise Applications 346 Chapter 10 E-Commerce: Digital Markets, Digital Goods 380 Chapter 11 Managing Knowledge 426 Chapter 12 Enhancing Decision Making 464 Part Four Building and Managing Systems 499 Chapter 13 Building Information Systems 500 Chapter 14 Managing Projects 540 Chapter 15 Managing Global Systems 574 Glossary G 1 Indexes I
