I received the item with some sort of sticky food residue on it. A few spots appear to have ketchup or some other smelly sauce dried on. It is pretty unappealing to purchase a "brand new" item with this issue. Otherwise, seller communication was good and the item was packaged properly. For us international buyers, I wish the seller would consider shipping directly (Canada). It would be a lot cheaper for the seller and would arrive in a fraction of the time (vs going through eBay warehouses)