ROYALREVOLLC

Feedback sul venditore (131)

• r***2 (0)- Feedback lasciato dall'acquirente.

  Ultimo anno

  Acquisto verificato

  The seller is amazing, and excellent to deal with. I messaged the seller if item could overnight and few minutes later seller reached out to me making sure item delivers on time. The shipment arrived in a perfect condition and the item matches accurately as advertised. Outstanding customer service, timely responses and willingness to go above and beyond have made this shopping experience exceptional. Saved my day! Certainly refer and definitely buy from again.
• p***r (0)- Feedback lasciato dall'acquirente.

  Mese scorso

  Acquisto verificato

  I ordered this as a gift and was so disappointed... the seller said it was brand new, but what I got was clearly used, damaged, and tossed in cheap wrapping with no box at all!! Last year I bought the sunflower sunglasses from spirit and they came in nice proper packaging, so I know this wasn’t right. The seller wouldn’t even admit they were used, and that makes this a very untrustworthy experience overall.

  Risposta di: royalrevollc- Feedback con risposta del venditore royalrevollc.- Feedback con risposta del venditore royalrevollc.

  The buyer initially purchased the item for an event scheduled on the 31st. After the item was delivered, they raised concerns, claiming the item was used. We assured the buyer that the item was brand new and never used.In an effort to provide excellent customer service and ensure their satisfaction, we promptly offered a full refund along with a prepaid return shipping label. Despite several days having passed since the label was provided, the buyer has yet to return the item.It is concerning

  
• s***a (11)- Feedback lasciato dall'acquirente.

  Ultimo anno

  Acquisto verificato

  Item shipped promptly and arrived as described. The shipping packaging left a lot to be desired though and arrived quite banged up. The lack of any additional cushioning material inside the box could've ended with the contents being damaged as a result, though thankfully they were not. Seller needs to do a bit better job with packaging in the future, but the items themselves are great. Thanks.
• d***u (81)- Feedback lasciato dall'acquirente.

  Ultimo anno

  Acquisto verificato

  Item arrived as described in new condition. Item was packaged very well and shipped quickly! Thank you! I would recommend this seller!

  
• l***s (6)- Feedback lasciato dall'acquirente.

  Ultimo anno

  Acquisto verificato

  Royalty Retailer was top-notch, totally accommodating and easy to communicate with. The seller reached out to me a few minutes after the purchase to help me with the timeline on a shipping situation. I received the order ahead of schedule after Royalty knew the circumstances and went above and beyond to meet expectations. I would certainly refer Royalty Retailer.
• -***2 (21)- Feedback lasciato dall'acquirente.

  Mese scorso

  Acquisto verificato

  Great communication, shipped on time