ramotrading

Feedback sul venditore (613)

• *****- Feedback lasciato dall'acquirente.

  Ultimi 6 mesi

  Acquisto verificato

  An item was ordered on December 23rd, 2024. The item was expensive ( $700). Today is February 10th and I still am without my item. I have contacted the vendor multiple time with nothing more that blow-off messages. It is very disappointed that EBay would use vendors that do not provide products in a timely manner. It is my belief that Ramos Trading is nothing more that a scam. Their address and telephone number are online, next stop Small Claims Court.

  Risposta di: ramotrading- Feedback con risposta del venditore ramotrading.- Feedback con risposta del venditore ramotrading.

  We sincerely apologize for the delay, which was due to an unexpected manufacturer issue beyond our control. We have now issued a full refund and deeply regret any frustration caused. Customer satisfaction is our top priority, and we always strive to make things right. We appreciate your patience and would love the chance to serve you better in the future.
• *****- Feedback lasciato dall'acquirente.

  Ultimi 6 mesi

  Acquisto verificato

  Item was great. Shipping not so great. I ordered on 3/19, Item was suppose to arrive by 3/28 n it arrived 4/10. A little disappointed by that because I picked this seller over other ones because they had the earliest delivery date. Also, I contacted seller on 4/2 because I haven't received my package n the item said shipped on ebay. they informed me that the item will be shipped by the end of that week which upset me because item said it was shipped n they are telling me otherwise. no tracking#

  Risposta di: ramotrading- Feedback con risposta del venditore ramotrading.- Feedback con risposta del venditore ramotrading.

  We sincerely apologize for the delay and any confusion caused. The shipment was held up by the manufacturer, and we shipped it immediately upon arrival. We understand your frustration and truly appreciate your patience and feedback. It helps us improve our service. Please let us know if we can assist you further.
• *****- Feedback lasciato dall'acquirente.

  Ultimo anno

  Acquisto verificato

  I was working on an urgent project and ordered this item on September 30, 2024. I was notified it had been shipped and would arrive between October 3 and 9. On the last day of the delivery window, I contacted the seller, who said they would check on the status. While searching for a similar item from another source, I noticed the same seller listing it for $226.80 and $317.90. It’s clear the seller is playing games, and I don’t understand why eBay allows such behavior.
• a***a (19)- Feedback lasciato dall'acquirente.

  Ultimi 6 mesi

  Acquisto verificato

  Received as described.
• a***l (559)- Feedback lasciato dall'acquirente.

  Ultimi 6 mesi

  Acquisto verificato

  as described, slow delivery
• *****- Feedback lasciato dall'acquirente.

  Ultimi 6 mesi

  Acquisto verificato

  Credit card was charged, but no filters ever arrived. My order status was changed to "untracked", whatever the hell that means. I have tried to contact seller 3 times and am getting no response. Preparing to reverse the charges. Don't waste your time with these clowns.

  Risposta di: ramotrading- Feedback con risposta del venditore ramotrading.- Feedback con risposta del venditore ramotrading.

  We sincerely apologize for the frustration caused and for not meeting your expectations. We understand your concern regarding the missing filters and the lack of response. Please note that your order was fully refunded, and we’re truly sorry for the delay in communication. If you’re willing to reconsider or update your review, it would mean a lot to us as a small business. Thank you for your understanding.