Dice Dragons

Feedback sul venditore (4.903)

• a***c (117)- Feedback lasciato dall'acquirente.

  Ultimi 6 mesi

  Acquisto verificato

  My item was well packaged with a hard box with the item itself encased in bubble wrap. Sadly the item was damaged in transit and the seller was very understanding. He did offer me a partial refund but due to my particularity I sadly had to insist on a return and refund. Seller remained professional, empathetic and understanding during the entire ordeal. I think this feedback is important because it highlights how a seller deals with a £1750 booster box being damaged in transit.

  Risposta di: dicedragonsuk- Feedback con risposta del venditore dicedragonsuk.- Feedback con risposta del venditore dicedragonsuk.

  Thank you for your feedback. I can only apologise on behalf of Royal Mail that your box arrived damaged. Despite packaging it carefully with multiple layers of bubble wrap, placing it inside a plastic case, and securing it within a sturdy cardboard box marked with fragile stickers, it appears to have been damaged during transit. As discussed via message, we’ve processed a full refund and will be opening an investigation with Royal Mail to prevent this happening again. All the best.
• o***n (321)- Feedback lasciato dall'acquirente.

  Ultimi 6 mesi

  Acquisto verificato

  Excellent communication, product in condition as described, speedy delivery with tracking and a good offer to boot, lastly it was packaged well in a plastic overcoat. Five stars *****
• l***e (326)- Feedback lasciato dall'acquirente.

  Ultimi 6 mesi

  Acquisto verificato

  Item as described very firendly and trustful service. Shipping was super fast and well packaging. The value can be argued but for me all fine. Thanks again.
• i***e (495)- Feedback lasciato dall'acquirente.

  Mese scorso

  Acquisto verificato

  Great seller and a great communication. We've managed to make a deal good enough for both sides. Everithing as per the description and very well packed. Thanks 👍
• 0***2 (660)- Feedback lasciato dall'acquirente.

  Ultimi 6 mesi

  Acquisto verificato

  Quick postage, safely packaged and as described. Valued seller A+++
• n***c (59)- Feedback lasciato dall'acquirente.

  Ultimi 6 mesi

  Acquisto verificato

  awesome seller! had issue the first my item was shipped and seller was willing to resend or refund. was able to get it reshipped and received cant recommend enough.

  Risposta di: dicedragonsuk- Feedback con risposta del venditore dicedragonsuk.- Feedback con risposta del venditore dicedragonsuk.

  Thank you for your feedback. I’m glad we were able to get the controller to you safely, even if the courier had trouble with your address the first time round. I really appreciate your patience, and I hope you enjoy your new controller!