General terms and conditions
1. Scope
The following Terms and Conditions apply to all orders placed via our eBay shop. These Terms and Conditions also apply to businesses for future commercial relations without the need for any formal expression thereof. Unless expressly approved by us to the contrary, we cannot accept the contractual validity of any conflicting or complementary general terms and conditions used by any business.
2. Contractual partner, formation of contract
2.1 Contractual partner
The contract is concluded with Andalo UG Haftungsbeschränkt.
2.2 Formation of contract
Auction format If we place an article in the auction or fixed-price format, we are making a binding offer to conclude a contract for that article. We determine the starting/fixed price and the duration of the offer, i.e. the time period within which the offer may be accepted. If we set a minimum price in the auction format, the offer will be subject to the condition precedent of the minimum price being reached. We may additionally provide offers in an auction format with a buy-now function, which you may use as long as no bid has been made yet on the article or the minimum price has not been reached yet. For auctions, you accept the offer by placing a bid. The acceptance takes place subject to the condition precedent that you are the highest bidder after the end of the offer period. Your offer lapses if another buyer places a higher bid during the term of the offer. Fixed-price format If we place an article in the fixed-price format, we are making a binding offer to form a contract for that article. You accept the offer by clicking on the “Buy It Now” button and then confirming finally. With fixed-price articles, for which we have selected the “Immediate payment” option, you accept the offer by clicking on the “Buy It now” button and completing the subsequent payment process. You may also accept offers for several articles by (if available) placing the articles in the shopping cart and completing the subsequent payment process. Best offer option If the “Make offer” button is available in one of our offers under the Buy It Now price, you may offer a price to us, at which you would buy the article. We may accept, reject or make a counter-offer to your offer. If you make a price offer, you are providing a binding offer to conclude a contract for this article at the price that you have suggested. Your price offer is valid for 48 hours or until the end of the offer, depending on which is reached first. If we accept, a binding contract is concluded. The price offer basically only applies to the price for the offered article.
2.3 Correction options
Before submitting your order you may identify and correct your entries by means of the self-explanatory tools that eBay provides in the ordering process. To cancel a transaction, use the “back” button of your browser in order to get back to the article page or to the ebay shopping basket. In the shopping basket you change the quantity of the products by amending the number of items or delete the article from the basket by clicking on “remove”. Input errors can also be corrected by cancelling the purchase process.
3. Contract language, saving of the contract text
The language(s) available for concluding the contract: German, English, French, Dutch, Spanish, Italian, Polish
We save the text of the contract on our system, which is however not accessible for you.
However, you have the opportunity to view your previous orders via your eBay account at "My eBay". The complete text of the contract will not be accessible there.
4. Delivery conditions
We only dispatch goods en route; pick up by the customer is not possible.
5. Payment
The following payment methods are basically available in our shop. The payment is processed by eBay.
PayPal In order to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, legitimise yourself with your access data and confirm the payment instruction. Directly after submitting your order, the payment transaction is carried out automatically by PayPal. You will receive additional information during the ordering process.
PayPal may offer registered PayPal customers further payment modalities in the customer account selected according to its own criteria. However, we have no influence on the offering of these modalities; further individually offered payment modalities affect your legal relationship with PayPal. You can find more information on this in your PayPal account.
Apple Pay In order to pay the invoice amount via Apple Pay, you have to use the „Safari“ browser, be registered with the service provider Apple, must have activated the Apple Pay function, identify yourself with your access data and confirm the payment order. The payment transaction will be carried out directly after submitting your order. Further information can be found during the ordering process.
Google Pay In order to pay the invoice amount via Google Pay, you have to be registered with the service provider Google, must have activated the Google Pay function, identify yourself with your access data and confirm the payment order. The payment transaction will be carried out directly after submitting your order. Further information can be found during the ordering process.
Credit Card With the submission of the order, you provide your credit card details. After your identification as the legal cardholder, the payment transaction is automatically carried out and charged to your card.
Direct debit via RatePAY If you have selected direct debit via RatePAY, you do not need to be registered with RatePAY to pay the invoice amount. With confirmation of the payment instruction, you are granting RatePAY a direct debit mandate. RatePAY will inform you of the date the account will be debited (so-called prenotification). By submitting the direct debit mandate immediately after confirmation of the payment instruction, RatePAY requests its bank to initiate the payment transaction. The payment transaction is executed and your account is debited. You will receive further information during the ordering process.
Sofort by Klarna After submitting your order you will be redirected to the website of the online provider Sofort GmbH. In order to be able to pay the invoice amount via Sofort, you must have a bank account that is activated for online banking, legitimize yourself accordingly and confirm the payment order to eBay. Further information can be found during the ordering process. The payment transaction will be carried out immediately afterwards by Sofort and your account will be debited.
6. Right to cancel
You are entitled to the statutory right to cancel, as described in the instructions on the right to cancel.
eBay Plus If you are registered for eBay Plus - notwithstanding your statutory rights - you may use the following additional service: For all articles, which are not excepted from the cancellation right, eBay will provide you with free Hermes return labels via the eBay returns process. Simply initiate the return in My eBay within the cancellation notice period and click on the Hermes return label that is provided there. You may submit the return in a Hermes parcel shop in Germany. As soon as the article has arrived with us, within 6 working days, we will arrange for a full refund of the purchase price/a reimbursement in accordance with our terms and conditions of return. Additional detailed information is available here: https://pages.ebay.de/help/pay/ebay-plus-returns.html
7. Retention of title
The goods shall remain our property until full payment is made.For businesses, the following applies additionally: We reserve ownership of the goods until complete settlement of all claims arising from a current business relationship. You may resell reserved goods in ordinary business operations; you shall assign any claims arising from this resale – irrespective of connecting or mixing of the reserved goods with a new item - in the amount of the invoice amount to us in advance, and we accept this assignment. You remain authorised to collect the claims; however, we may likewise collect the claims ourselves, should you fail to fulfil your payment obligations.
8. Damage during delivery
For consumer the following applies: If the goods are delivered with obvious damage caused during delivery, please report the defect to the carrier and notify us without delay. Failure to make a complaint or to make contact does not in any way affect your legal rights or the enforcement of such rights, notably your warranty rights. However, in doing so you help us to assert our own claims against the carrier or transport insurer.
Applicable to businesses: The risks of accidental loss or deterioration of the goods will transfer to you once we have submitted the item to the haulier, carrier or other contractor for forwarding to the defined person or establishment.
9. Warranty and guarantees
We are under a legal duty to supply products that are in conformity with this contract. For consumers, statutory warranty rights governed by the law of the country where the consumer has his habitual residence apply. Information on any additional guarantees and their precise conditions that may apply can be found next to the product and on specific information pages in the shop, if applicable. Complaints can be submitted by consumers and businesses to our contact details given in the supplier identification. When you exercise your warranty rights and we deem it necessary to receive the goods back in order to examine your complaint, you must send back the goods at our cost to the address given above. We are committed to respond to any complaint immediately, but no later than within 14 days of its submission.
10. Liability
We shall in any case be liable without limitation for claims due to damages that have been caused by us, our legal representatives or legal agents • for injury to life, limb or health • for deliberate or grossly negligent breach of duty • for guarantee commitments, where agreed • towards consumer. Except these cases, our civil law liability is limited to the foreseeable and direct damages at the time of contract conclusion.
11. Online dispute resolution
The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at https://ec.europa.eu/consumers/odr. We are ready to participate in extra-judicial dispute settlement proceedings before a consumer dispute resolution body.
The competent body in this matter is: Außergerichtliche Streitbeilegungsstelle für Verbraucher und Unternehmer e.V., Hohe Straße 11, D-04107 Leipzig, Germany, www.streitbeilegungsstelle.org.
12. Protection of minors
Insofar as your order is comprised of goods, whose sale is subject to age restrictions, through the use of a reliable procedure, including a personal identity and age check, we shall ensure that the purchaser has reached the required minimum age. The deliverer shall only hand over the goods after an age check and only to the purchaser in person.
13. Final provisions
If you are a trader, German law applies, to the exclusion of the UN Sales Convention.
If you are a "Kaufmann" within the meaning of the German Commercial Code (HGB), public-law legal entity or special public-law fund, the exclusive legal jurisdiction for all disputes from contractual relationships between us and you is our registered office.
Privacy PolicyData protection
The person responsible for data processing is: Daniel Lovrencic Pfarrer-Bergmann-Str. 37 Mainz Andalo7777@gmail.com
Telephone: 015736204936
We are pleased that you are interested in our eBay shop.
Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.
1. Data processing for contract processing and contacting
Your personal data is collected via eBay or directly by us if you provide it as part of your order or when you contact us (e.g. via the contact form or e-mail). Both eBay and we act as the responsible party. The data collected via eBay is processed on the eBay servers and, insofar as this is necessary to process the contract or to process your contact with us, is passed on to us in accordance with Article 6 Paragraph 1 Sentence 1 lit. b GDPR .
Mandatory fields are marked as such, since the data in these cases are required to process the contract or to process your contact and you cannot complete the order or send the contact without providing them. Which data is collected can be seen from the respective input forms. We use the data provided by you for contract processing and processing of your inquiries (including inquiries about and processing of any existing warranty and non-performance claims as well as any statutory update obligations) in accordance with Article 6 Paragraph 1 Sentence 1 lit. b GDPR.
Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this data protection declaration.
After the contract has been fully processed, your data will be restricted for further processing and deleted after any retention periods under tax and commercial law have expired in accordance with Article 6 Paragraph 1 Sentence 1 lit 6 paragraph 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.
merchandise management system
We use merchandise management systems from external service providers to process orders and contracts. Our service providers work for us within the framework of order processing. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.
2. Data processing for the purpose of shipping processing
In order to fulfill the contract in accordance with Article 6 Paragraph 1 Sentence 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of the goods ordered.
Data transfer to shipping service providers for the purpose of shipping notification
If you have given us your express consent to this during or after your order, we will pass on your e-mail address and telephone number to the selected shipping service provider in accordance with Article 6 Paragraph 1 Sentence 1 lit Delivery can contact you for the purpose of delivery notification or coordination. The consent can be revoked at any time by sending a message to the contact option described in this data protection declaration or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data that goes beyond this, which is permitted by law and about which we will inform you in this declaration.
DPD Deutschland GmbHWailandtstrasse 163741 AschaffenburgGermany
General Logistics Systems Germany GmbH & Co. OHGGLS Germany-Strasse 1 - 7DE-36286 NeuensteinGermany
Hermes Germany GmbH Essener Strasse 89 D-22419 Hamburg Germany
DHL Paket GmbH Strasschensweg 1053113 Bonn Germany
United Parcel Service Deutschland S.à r.l. & Co. OHGGörlitzer Strasse 141460 NeussGermany
3. Data processing for the purpose of payment processing
In order to fulfill the contract in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR, payment is processed via Ebay.
Engagement of collection service providers
We will pass on your data to a commissioned debt collection service provider if our payment claim has not been settled despite a previous reminder. In this case, the claim will be collected directly by the debt collection service provider. This serves to fulfill the contract in accordance with Article 6 (1) sentence 1 lit. b GDPR and to protect our legitimate interests in an effective assertion or enforcement of our payment claim in accordance with Article 6 Paragraph 1 Sentence 1 lit. f GDPR that override a weighing of interests.
4. Promotion by Email
E-mail newsletter with registration
If you register for our newsletter, we use the data required for this or separately provided by you in order to regularly send you our e-mail newsletter based on your consent in accordance with Article 6 Paragraph 1 Sentence 1 lit.
You can unsubscribe from the newsletter at any time via "My eBay" under "Sellers you follow".
After you have unsubscribed, we will delete your e-mail address from the list of recipients, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.
5. Contact options and your rights
5.1 Your Rights
As a data subject, you have the following rights: in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified there; pursuant to Art. 16 GDPR, you have the right to immediately request the correction of incorrect or incomplete personal data stored by us; pursuant to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is required to exercise the right to freedom of expression and information; to comply with a legal obligation; is necessary for reasons of public interest or to assert, exercise or defend legal claims; pursuant to Art. 18 GDPR, the right to demand the restriction of the processing of your personal data if you dispute the accuracy of the data; the processing is unlawful but you oppose its erasure; we no longer need the data, but you need them to assert, exercise or defend legal claims or you have lodged an objection to the processing in accordance with Art. 21 GDPR; pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request transmission to another person responsible; according to Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.
Right of objection Insofar as we process personal data as explained above in order to protect our legitimate interests which prevail in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you can exercise this right at any time as described above. If the processing is for other purposes, you only have the right to object if there are reasons that arise from your particular situation. After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing is necessary for the establishment, exercise or defense of Legal claims This does not apply if the processing is for direct marketing purposes. Then we will no longer process your personal data for this purpose.
5.2 Contact Options
If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data, as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our imprint.
Incidentally, eBay's privacy policy applies. In this respect, eBay is responsible for data processing. You can find out how eBay handles your data here: https://www.ebay.de/help/policies/member-behavior-policies/datenschutzerklrung?id=4260
Data protection declaration created with the Trusted Shops legal copywriter
