This leading, well-established textbook covers the administrative and clinical skills all medical assistants need to know, integrating all of the topics and skills competencies required by the AAMA entry-level Medical Assisting Curriculum. It features chapter outlines and learning objectives as well as relevant material dealing with personal qualities, skills, responsibilities, types of patient education, and legal and ethical issues. The unique Kinn approach - teaching essential skills alongside the medical specialty context - is the signature feature of this book. In addition, the 9th edition introduces a new "applied learning approach" that focuses on a real-world context for skills and requires the student to apply theory and skills to various case studies throughout the chapters. Real-life examples, quizzes and answers, and two accompanying interactive CD-ROMs packaged with the book help students retain and apply what they learn.
Product Identifiers
Publisher
Elsevier-Health Sciences Division
ISBN-10
0721690122
ISBN-13
9780721690124
eBay Product ID (ePID)
2469051
Product Key Features
Author
Deborah B. Proctor, Alexandra Patricia Adams, Cynthia Y. Young
Publication Name
Medical Assistant : an Applied Learning Approach
Format
Hardcover
Language
English
Publication Year
2003
Type
Textbook
Number of Pages
1384 Pages
Dimensions
Item Length
10.9in
Item Width
8.5in
Additional Product Features
Lc Classification Number
R728.8.K493 2003
Edition Number
9
Table of Content
INTRODUCTION 1. Becoming a Successful Student 2. The Healthcare Industry UNIT ONE: INTRODUCTION TO MEDICAL ASSISTING 3. The Medical Assisting Profession 4. Professional Behavior in the Workplace 5. Interpersonal Skills and Human Relations 6. Medical Ethics 7. Medical Law UNIT TWO: ADMINISTRATIVE MEDICAL ASSISTING 8. The Computer in the Medical Practice 9. Telephone Techniques 10. Scheduling Appointments 11. Patient Reception and Processing 12. Correspondence and Mail Processing 13. Medical Record Management UNIT THREE: FINANCIAL MANAGEMENT 14. Professional Fees, Billing, and Collecting 15. Diagnostic Coding 16. Procedural Coding 17. The Insurance Claim Form 18. Third Party Reimbursement 19. Banking Services and Procedures UNIT FOUR: MEDICAL PRACTICE AND HEALTH INFORMATION MANAGEMENT 20. Medical Practice Management 21. Medical Practice Marketing and Customer Service 22. Health Information Management 23. Management of Practice Finances UNIT FIVE: FUNDAMENTALS OF CLINICAL MEDICAL ASSISTING 24. Infection Control 25. Patient Assessment 26. Patient Education 27. Nutrition and Wellness 28. Vital Signs 29. Assisting with Physical Exams UNIT SIX: ASSISTING WITH MEDICATIONS 30. Principles of Pharmacology 31. Pharmacology Math 32. Administering Medications UNIT SEVEN: ASSISTING WITH MEDICAL SPECIALTIES 33. Medical Emergencies 34. Ophthalmology and Otolaryngology 35. Dermatology 36. Gastroenterology 37. Urology & Male Reproduction 38. Obstetrics and Gynecology 39. Pediatrics 40. Orthopedics 41. Neurology and Mental Health 42. Endocrinology 43. Pulmonary 44. Cardiology 45. Geriatrics UNIT EIGHT: DIAGNOSTIC PROCEDURES 46. Electrocardiograms 47. Diagnostic Imaging 48. Assisting with the Clinical Laboratory 49. Urinalysis 50. Venipucture 51. Hematology and Serology 52. Microbiology UNIT NINE: ASSISTING WITH SURGERIES 53. Surgical Supplies and Instruments 54. Surgical Asepsis and Assisting with Surgical Procedures UNIT TEN: CAREER DEVELOPMENT 55. Career Development APPENDICIES: AAMA and RMA Curricula Glossary