TKV WATCHES

Feedback sul venditore (953)

• e***g (179)- Feedback lasciato dall'acquirente.

  Ultimo anno

  Acquisto verificato

  The watch is just as described and pictured. The shipping was quick via 2 day FedEx. The watch was in a presentation box with an appraisal and packaged very securely . So far, the watch is keeping time. I appreciate the 14 day return period. I highly recommend this seller!
• o***t (43)- Feedback lasciato dall'acquirente.

  Mese scorso

  Acquisto verificato

  I am very happy with my purchase! The seller was more than accommodating in switching delivery method. Also, the team was very helpful in assisting with any questions I had after purchase, even the silly ones.

  
• k***n (1050)- Feedback lasciato dall'acquirente.

  Ultimo anno

  Acquisto verificato

  In the pictures you will see one that says you will receive a personalized follow up call and that you will receive pictures & videos showing the overall appearance PRIOR to shipment. THIS NEVER HAPPENED FOR ME. My watch was visibly dirty and had a black hair sticking out of the back screw off case. Once I started asking questions and they could sense I wasn’t completely happy, they stopped replying promptly to me. Expected me to send it back to get it cleaned.
• 7***2 (479)- Feedback lasciato dall'acquirente.

  Ultimi 6 mesi

  Acquisto verificato

  Well I would like to thank you for the way you packed the item in the large box, nice and safe, with the paperwork, which helped to assist in the resulting custom charge, for the UK, again thanks. You won’t to know about the watch, first class, as per advertised, would buy off this company again, highly recommended.
• a***a (142)- Feedback lasciato dall'acquirente.

  Mese scorso

  Acquisto verificato

  The first picture is what I ordered — the second and third are what I got. The diamond at 11 o’clock was defective. This is an expensive Rolex, and quality control clearly failed. The seller told me to send it back, but this was a birthday gift and she wanted to wear it on her birthday. I asked for a local repair — three days later, no response. I would not recommend this seller. They care more about selling than making things right for their customers.

  Risposta di: tkvwatches- Feedback con risposta del venditore tkvwatches.- Feedback con risposta del venditore tkvwatches.

  We sincerely apologize for the defect and completely understand the frustration, especially with this being a birthday gift. The diamond repair requires removing and reinstalling the bezel. If done incorrectly by a local jeweler, the bezel could loosen over time, so we requested the return to ensure it was handled properly. This was explained in my last message and return shipping label was provided right away to make things right.

  
• m***f (5)- Feedback lasciato dall'acquirente.

  Ultimi 6 mesi

  Acquisto verificato

  Great seller! Item arrived exactly as described. Excellent quality and condition. I really appreciate the value for the price. Would definitely buy again. Highly recommended!