The Taj Rugs

Feedback sul venditore (6)

• d***u (1357)- Feedback lasciato dall'acquirente.

  Mese scorso

  Acquisto verificato

  The rug I received lacks the accuracy and attention to detail the listing picture shows. Once I recived it, i reached out to the seller who said since it is hand-made, no 2 are the same. That information was not in the listing. Also since they are made-to-order, there is an approx. 3 week shipping delay. Again, this information was not stated in the listing. The seller was very responsive to communication

  Risposta di: mustafataj- Feedback con risposta del venditore mustafataj.- Feedback con risposta del venditore mustafataj.

  We truly appreciate you taking the time to share your experience. While we believe there were only minimal differences from the listing image, it would have been helpful if a photo had been shared so future customers could see the comparison as well. That said, we understand that expectations can vary, especially when it comes to handmade items. Since each rug is crafted individually by our artisans, slight variations are a part of the handmade process. But we will mention this in our listings.
• l***i (549)- Feedback lasciato dall'acquirente.

  Ultimi 6 mesi

  Acquisto verificato

  These folks are amazing. Communication was superb and the results were stunning. They recreated a pattern from a picture of our old rug and the color match was unbelievable. We are happy beyond words. We negotiated the colors for a few iterations and we're glad we took the time to do so. They were extremely responsive and the results were superior to the quality of the original rug. Kudos to all involved!

  Risposta di: mustafataj- Feedback con risposta del venditore mustafataj.- Feedback con risposta del venditore mustafataj.

  Thank you for having faith in us and giving us a chance to turn your imagination into reality. Thanks Again.

  
• t***e (109)- Feedback lasciato dall'acquirente.

  Ultimi 6 mesi

  Acquisto verificato

  The rug is excellent. I used their superb design, customized the size & changed it to primary colours post-purchase (5x8 for a fee & primary colours). The communication was easy via WhatsApp. The rug is plush, comfortable, and well-made. The colours are vibrant. Delivery was quick, with CAD 70 customs fees & condition was good thanks to being well packaged. I will vacuum a lot for the usual wool rug shedding in the first few months. I would recommend the company and this product.

  Risposta di: mustafataj- Feedback con risposta del venditore mustafataj.- Feedback con risposta del venditore mustafataj.

  Thank you so much for your valuable feedback. We are glad you liked the rug. Please do recommend us to others.

  
• u***y (24)- Feedback lasciato dall'acquirente.

  Ultimi 6 mesi

  Acquisto verificato

  Rug Quality and seller’s communication are the best! Outstanding.

  Risposta di: mustafataj- Feedback con risposta del venditore mustafataj.- Feedback con risposta del venditore mustafataj.

  Thank you for your honest review sir.
• n***g (2354)- Feedback lasciato dall'acquirente.

  Ultimo anno

  Acquisto verificato

  Beautiful rug, great communication, and excellent shipping. Thanks for a beautiful rug.

  Risposta di: mustafataj- Feedback con risposta del venditore mustafataj.- Feedback con risposta del venditore mustafataj.

  Thank you so much for your valuable feedback. We are glad you liked the rug. Please do recommend us to others.
• d***n (50)- Feedback lasciato dall'acquirente.

  Ultimi 6 mesi

  Acquisto verificato

  Great seller

  Risposta di: mustafataj- Feedback con risposta del venditore mustafataj.- Feedback con risposta del venditore mustafataj.

  Thank you very much for your valuable feedback.