The Film Wave is a small business providing opportunities to create and share memories through the medium of super 8. Shooting film is our passion and sharing our passion with others is our reward. Our goal here at The Film Wave is to KEEP FILM ALIVE.
Check out thefilmwave.com for more information about us!
Luogo: Stati UnitiUtente dal: 28 mar 2019Venditore: thefilmwave
I purchased a camera over three weeks ago and it took me bumping them every week for them to finally ship it. I had told them from the beginning what day I needed it by and though they mostly just dismissed saying “busy is their new normal” they assured me I would get the camera much earlier than when needed it. I spent over $500 on it and it will not make it on time :( very sad I won’t be able to use the camera for what I intended and wasted my time and money here
Risposta di: thefilmwave- Feedback con risposta del venditore thefilmwave.- Feedback con risposta del venditore thefilmwave.
Hello, Thank you for your order. We’re sorry to hear your experience didn’t meet your expectations, but this information is incorrect. Your order, placed after business hours on May 16th, shipped May 29th—within our stated 10 business day processing time—and delivered June 3rd, two days before your requested delivery of June 5th. We accepted your offer, waived the rushed fee, and paid for expedited shipping at no extra cost. We kindly ask you to reconsider your feedback. Thank you, The Film Wave
m***m (1)- Feedback lasciato dall'acquirente.
Ultimo anno
Acquisto verificato
Great seller, very responsive. Item in perfect condition.
t***a (82)- Feedback lasciato dall'acquirente.
Ultimo anno
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Great service
p***a (23)- Feedback lasciato dall'acquirente.
Più di un anno fa
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Well packaged and great communications during the delivery tracking
j***e (3)- Feedback lasciato dall'acquirente.
Più di un anno fa
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Fantastic business and communication. The team realized there was a problem with a vintage I chose and helped me find a great alternative. They're really helping keep film alive!
d***e (259)- Feedback lasciato dall'acquirente.
Più di un anno fa
Acquisto verificato
This is my 2nd Super 8 camera ordered from the Film Wave and I can't recommend this shop enough. It arrived very well packaged and as described, but looks even better in person! I've yet to run film through it but everything seems to be working very well. Also, the seller has excellent communication.