30 mila oggetti venduti
Seguito da 862 persone
Contatto

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Chi siamo

Sweet Tops is the most trusted suppliers of edible printing paper, edible cake toppers, stand-up cakes, personalised ribbon, transfer paper and Direct to Garment Prinnting. We aim to offer a first class service in terms of product quality, service and value for money. We pride ourselves on excellent customer service and superfast delivery!

If you would like a bespoke designing and making just for you, please contact me for more details. FIND US ON FACEBOOK please search for Sweet-Tops Chesterfield and like our page for updates.
Luogo: Regno UnitoUtente dal: 26 nov 2010Venditore: sweet-tops2015

Dettagli aziendali

Ragione sociale: Sweet Tops LtdNome: RyanIndirizzo: 20 Tollbridge Road, Chesterfield, Mastin Moor, Woodthorpe, Derbyshire, United Kingdom S43 3BLNumero di telefono: 07860824123Email: ryanstones@pivotalpixel.co.uk

Valutazione dettagliata del venditore

Media degli ultimi 12 mesi
Descrizione
4.7
Spese spedizione
5.0
Tempi di spedizione
4.7
Comunicazione
4.7

Feedback sul venditore (5.498)

  • a***b (675)- Feedback lasciato dall'acquirente.
    Mese scorso
    Acquisto verificato
    Item arrived on time, well packaged, and exactly as advertised. Great value for money. Recommended A+
  • v***n (74)- Feedback lasciato dall'acquirente.
    Mese scorso
    Acquisto verificato
    Very bad service. No response to your queries whatsoever. I have ordered 2 quantities and paid for 2 items but received only 1 item. Not happy as I have messaged them regarding this and no one is taking h care to reply. Don't use this seller. I need my second item in special delivery or refund the whole cost of products.
    Risposta di: sweet-tops2015- Feedback con risposta del venditore sweet-tops2015.- Feedback con risposta del venditore sweet-tops2015.
    We’re sorry to hear you’re unhappy, but we’d like to clarify that your message was responded to within 24 hours and a replacement for the missing item was dispatched promptly. We understand how frustrating it can be when things don’t go as expected, but we’ve done our best to resolve the issue quickly and fairly. If there’s anything else we can help with, please don’t hesitate to reach out.
  • c***9 (514)- Feedback lasciato dall'acquirente.
    Ultimi 6 mesi
    Acquisto verificato
    Marked as dispatched but didn’t receive for two weeks until I opened a dispute then it arrived 48hrs later. Clearly forgot, poor service & communication extremely poor. Won’t use again.
  • a***m (429)- Feedback lasciato dall'acquirente.
    Mese scorso
    Acquisto verificato
    Unfortunately item arrived later than eBay suggested so I wasn't able to use them. However that's partly my fault for ordering so close to when I needed them. The icing toppers were beautiful and just what I'd been looking for, would use this seller again. Thank you.
  • e***u (140)- Feedback lasciato dall'acquirente.
    Ultimi 6 mesi
    Acquisto verificato
    Topper arrived on time, wording regarding 'Precut' needs to be looked at. Implies the topper is cut ready for slicing, what I found out is it actually means there is no edge to trim away before adding to cake. Lack of communication and no apologies for miscommunication. Will not buy anything from them again.
    Risposta di: sweet-tops2015- Feedback con risposta del venditore sweet-tops2015.- Feedback con risposta del venditore sweet-tops2015.
    Thank you for your feedback. We're sorry for the confusion around "Precut"—it means the topper has no border to trim, not that it's sliced. We did respond to your messages, but we’ll review how we explain this to avoid future confusion. Your comments will help us improve.
  • 8***8 (29)- Feedback lasciato dall'acquirente.
    Ultimi 6 mesi
    Acquisto verificato
    "RYAN" responded with E-Bay determines shipping times, meanwhile I waited a month and still no product / item. Even suggested a replacement be shipped fell upon deaf ears. Bad deal !!
    Risposta di: sweet-tops2015- Feedback con risposta del venditore sweet-tops2015.- Feedback con risposta del venditore sweet-tops2015.
    Sorry to hear this. eBay provides estimated delivery times, but delays can happen with international orders. Tracking was provided, and I did say if it didn’t arrive by a certain date, I’d offer a refund or replacement. I’m sorry you felt unheard — I’ve followed up to resolve this.

Chi siamo

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