Awful experience! I gave the seller my measures, the dress came bigger than asked, so I decided to return, opened a return request and then decided to close because I thought i could have the dress tailored (it ended up being more expensive than the dress). Closing my return was my mistake but Ebay told me that only the seller could reopen the request. Seller refused to accept my return when they assured me I had 30 days to return. Seller takes days to reply and doesnt provide a clear answer.
Risposta di: ssunfay- Feedback con risposta del venditore ssunfay.- Feedback con risposta del venditore ssunfay.
Hello, all our products are customized based on the images and customer requirements. Each item undergoes quality inspection before shipment, and none have issues prior to dispatch. Regarding returns, we strictly follow eBay's return procedures. Should any problems arise with the product, we will do our utmost to resolve them.
s***o (1)- Feedback lasciato dall'acquirente.
Ultimi 6 mesi
Acquisto verificato
The whole transaction was very fast, they respond very quickly to all your questions, and you can choose the color and style you want, I love this supplier.
s***f (3)- Feedback lasciato dall'acquirente.
Ultimi 6 mesi
Acquisto verificato
Loved the dress! It was a custom made order. A bit bigger than the size I have, but still good! Shipping was speedy! Worth the price.
n***f (56)- Feedback lasciato dall'acquirente.
Ultimo anno
Acquisto verificato
It looked amazing! My daughter was very happy!
Thank you for sending it fast so we could take her to our trip for the photo session to celebrate her 15th bday!
5***o (5)- Feedback lasciato dall'acquirente.
Ultimi 6 mesi
Acquisto verificato
I try to always be honest... and although both the dress and the sleeves are off... the cape that I asked you to make turned out good, so thank you. But, I wish if only the dress was as good in reality as it looks in the photo...
t***h (128)- Feedback lasciato dall'acquirente.
Ultimi 6 mesi
Acquisto verificato
The dress i thought i was ordering does not match the photos . The top looks nothing like it and the rest doesn’t really match the photos either
Risposta di: ssunfay- Feedback con risposta del venditore ssunfay.- Feedback con risposta del venditore ssunfay.
Hello, the product is also shipped after strict quality inspection.
If you are not satisfied with the product, we do support return for refund.
You will be refunded only after receiving the returned package.