Mac Motors US

Feedback sul venditore (118)

• -***7 (6)- Feedback lasciato dall'acquirente.

  Ultimi 6 mesi

  Acquisto verificato

  My item was delivered with an issue. After some communication with seller, A replacement item is being shipped. This took longer than expected to resolve. I am happy to get the correct item shipped. The seat covers are a good quality and will look great in my Porsche Boxster.

  
• n***r (459)- Feedback lasciato dall'acquirente.

  Ultimi 6 mesi

  Acquisto verificato

  After receiving the wrong colour of seat covers I contacted seller and came to an agreement that I remove the negative feedback and in return seller will send correct colour seat covers.

  Risposta di: macmotorsus- Feedback con risposta del venditore macmotorsus.- Feedback con risposta del venditore macmotorsus.

  Thank you for your feedback. We take customer satisfaction seriously and always confirm order details before shipping. The correct color was confirmed multiple times before dispatch, and we shipped exactly what was agreed upon. We strive for honest and fair transactions and appreciate all our valued customers. If there are any further concerns, we’re happy to assist. 🚗✨

  
• o***a (609)- Feedback lasciato dall'acquirente.

  Ultimi 6 mesi

  Acquisto verificato

  Never received the item and reached out to this seller multiple times with no response. I had to open a claim with E-Bay who thankfully issued me a refund.

  Risposta di: macmotorsus- Feedback con risposta del venditore macmotorsus.- Feedback con risposta del venditore macmotorsus.

  We sincerely apologize for the inconvenience caused. Due to an unexpectedly high volume of orders at the time, we were unable to fulfill this one and processed a full refund on our end. We're sorry if there was any delay in communication—we always aim to respond as quickly as possible and appreciate your understanding.
• e***- (147)- Feedback lasciato dall'acquirente.

  Ultimi 6 mesi

  Acquisto verificato

  Item does not fit like the oem one, not even close. Communication with seller is not good, takes many days to answer messages. And shipping is very expensive plus item does not arrives what your are paying for shipping.

  Risposta di: macmotorsus- Feedback con risposta del venditore macmotorsus.- Feedback con risposta del venditore macmotorsus.

  We're sorry to hear you feel this way, but we’d like to clarify that our seat covers are custom-made to fit the listed vehicle model and we respond to all messages as promptly as possible—often within 24 hours. Shipping costs are clearly listed upfront and reflect international rates, and tracking is always provided. If there was any issue, we would have gladly assisted further had we been contacted directly.
• e***r (1094)- Feedback lasciato dall'acquirente.

  Ultimi 6 mesi

  Acquisto verificato

  Brighter red than depicted in the listing photo. Cost $75 to ship. Cost $65 to return. Be sure the item is what you want before ordering.

  Risposta di: macmotorsus- Feedback con risposta del venditore macmotorsus.- Feedback con risposta del venditore macmotorsus.

  Thank you for your feedback. We're sorry to hear the color didn’t meet your expectations. Our photos aim to represent the item as accurately as possible, though screen settings can sometimes affect how colors appear. Regarding shipping costs, we do our best to offer competitive rates and clearly list return policies. We're always here to answer questions before purchase to help ensure confidence in your order.

  
• a***i (990)- Feedback lasciato dall'acquirente.

  Ultimi 6 mesi

  Acquisto verificato

  Although they are still not correct, the seller IS working to rectify the mistakes and assures me that they will make it right.

  Risposta di: macmotorsus- Feedback con risposta del venditore macmotorsus.- Feedback con risposta del venditore macmotorsus.

  Thank you for your patience and understanding. We're committed to getting everything just right and truly appreciate the opportunity to make things right for you!