Had a little mishap with the regulator but they responded super quick, helped me figure it out and sent me a replacement within a week. Communication was great! A++ seller, would definitely recommend.
Risposta di: rmstatorinc- Feedback con risposta del venditore rmstatorinc.- Feedback con risposta del venditore rmstatorinc.
We're delighted to hear you had a great experience! Thanks for the wonderful review!
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Ultimi 6 mesi
Acquisto verificato
Poor packaging and poor customer service. The stator arrived in a ripped box with no padding and was dead on arrival, didn't work and was visibly cracked. I asked for a replacement and they told me "no, just return it" so I had to reorder. The second one came, arriving in the same poor condition w/ damage, and again CS didn't care when I sent pics and asked for a partial refund since this one was at least still useable. I was again told "no" and I still haven't been helped with this. Pathetic.
Risposta di: rmstatorinc- Feedback con risposta del venditore rmstatorinc.- Feedback con risposta del venditore rmstatorinc.
We’re sorry to hear about your experience. We take packaging concerns seriously and always aim for products to arrive in perfect condition. To assess solutions like refunds or replacements, clear images of the damage are required; otherwise, we’ll need the item returned for inspection. We appreciate your feedback and are happy to assist further if needed.
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Mese scorso
Acquisto verificato
Item exactly as described, super fast shipping, A+++ seller
Risposta di: rmstatorinc- Feedback con risposta del venditore rmstatorinc.- Feedback con risposta del venditore rmstatorinc.
Hearing from satisfied customers like you is always a pleasure. Thanks!
*****- Feedback lasciato dall'acquirente.
Ultimi 6 mesi
Acquisto verificato
Excellent seller! Item arrived quickly and was just as described.
Risposta di: rmstatorinc- Feedback con risposta del venditore rmstatorinc.- Feedback con risposta del venditore rmstatorinc.
Thank you for your great review! We hope to keep you as a satisfied customer!
*****- Feedback lasciato dall'acquirente.
Ultimi 6 mesi
Acquisto verificato
Be careful ordering from this seller. They are US based with free shipping. But they ship your parts out of Canada, so that you have to pay customs fees instead of them. 35$ part cost an extra 65$ because it came from Canada. They should make you aware of this potential charge in the description.
Risposta di: rmstatorinc- Feedback con risposta del venditore rmstatorinc.- Feedback con risposta del venditore rmstatorinc.
Free shipping is related to shipping costs only. We are unable to determine what import costs may be as these are charged by the US Customs and Border Protection agency and are not included in the items price or shipping cost. On our listing we provide the following notice:
Duties & Taxes
International Buyers:
Import duties, taxes, and charges are not included in the item price or shipping cost.
*****- Feedback lasciato dall'acquirente.
Mese scorso
Acquisto verificato
fast shipping, arrived as described in new condition at a great price.
Risposta di: rmstatorinc- Feedback con risposta del venditore rmstatorinc.- Feedback con risposta del venditore rmstatorinc.
We love hearing from satisfied customers like you. Thanks for the fantastic review!