-Customer service: Any questions you can contact us at any time, we will reply within 24 hours(Excluding holidays and weekends). Customer service Time: 20:00-23:00 and 0:00-5:00 EST (GMT-5). -After-sales service: Any problem with the product we will provide you with satisfactory after-sales solutions, good communication can quickly solve the problem. Your satisfaction is our first principle! -Product quality:We have 12 years experience in trading auto/motor parts. Our products are all MADE IN CHINA, so the quality is trustworthy. -Express transportation: We have warehouses in the east, south and west of the United States, so that most of the products can be delivered to you as fast as possible!
congrats to the delivery man who left package at the front door. Package was really heavy and I had to slide it indoors. Struts were as ordered and packaged beyond belief...they sure pack them well and recommend this seller if you ever need one of their products. At 81, ive never received a perfect deliver...thank you Novoauto for a terrific job well done...have a Blessed Day, Richard
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Ultimi 6 mesi
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I experienced an issue with my water tank (most likely due to shipping). I reached out to the seller and they were very responsive. The seller asked for evidence of the issue and promptly refunded me once they realized the issue. Again, the seller is very responsive and is customer service oriented.
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Mese scorso
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This guy the real deal , received package in two days and everything is brand new and accounted for . THANKS 🙏 I will be a returning customer
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Ultimi 6 mesi
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A+++++++++++++++++ Excellent Seller a flawless transaction, item exactly as described, packed well and shipped fast. Would do business again.
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Ultimi 6 mesi
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Received shipment within the timeframe noted at order placement. Well packaged, all parts were included, along with a pair of work gloves, much appreciated! Instructions could use some tweaking, missing some details. Installation was good, everything did line up. Haven't used the cargo bars as yet but have installed on my Highlander. So far, all good. Wouldn't hesitate to buy from seller in the future, A+++ seller! Thank you!
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Ultimi 6 mesi
Acquisto verificato
Fast shipping as describes Nice Appearance, good quality and condition great value selller, good packaging