In case the parts are damaged after assembly by unauthorized persons, we act according to the procedures in our sales contract.
It is your responsibility to prove that the product has been replaced by the authorized service and with its invoice, so that you can request a product replacement or refund within the scope of the warranty.
but if the part is damaged due to the transactions you have made out of the service without an invoice, we cannot make a change in this case.
Luogo: Regno UnitoUtente dal: 10 giu 2020Venditore: mottoautomotive
Dettagli aziendali
Ragione sociale: Motto Automotive LtdNome: MottoCognome: AutomotiveIndirizzo: Unit 8, Harold Close, Harlow, London, United Kingdom CM19 5THNumero di telefono: 001Email: info@mottoautomotive.comPartita IVA: GB 361460023CRN: 12279593Altre informazioni: info@mottoautomotive.com
Seller was great as the Item was as well priced,as described and posted on time (sent tracked 48) its just a shame the royal mail decided to let the seller down by not scanning the package so it could be tracked nor did they deliver it within their own 48hr delivery time. The sump plug should have arrived thursday/Friday but it didn't arrive until the following Monday which unfortunately was after the service on the car had to be done. Never mind,at-least I'll have it for next time lol.
s***s (66)- Feedback lasciato dall'acquirente.
Ultimi 6 mesi
Acquisto verificato
Original arrived damaged, contacted seller and had a response in less than 24 hours. Within 48 hours replacement arrived and resolved quickly. Great seller, great communication!
j***_ (77)- Feedback lasciato dall'acquirente.
Ultimi 6 mesi
Acquisto verificato
Incompent delivery company. Not received even though sat in house waiting for 2hrs after notification of delivery window. . Not booking redelivery when can't even go to right house. Have camera footage to prove... Not happy. Wasted my time. Not here as customer to chase incompetent delivery firms. Refund. Maybe change courier as it looks like they can't use a sat nav.. Basic tool.
t***u (3352)- Feedback lasciato dall'acquirente.
Ultimo anno
Acquisto verificato
😳 I PURCHASED A PAIR OF THESE RECENTLY FROM ANOTHER SELLER AND THEY WERE WEAK AND DANGEROUS AND CAUSED MINOR ACCIDENTS AND ALMOST 3 MORE SERIOUS 😳 THIS SELLER IS 100% ACCURATE AND HIGH QUALITY GAS SUPPORT STRUTS 😁 SO PLEASED AND PEACE OF MIND, ESPECIALLY WITH CHILDREN 😁 GOOD DELIVERY 😁 VERY WELL PACKAGED 😁 ACCURATE DESCRIPTION 😁 GREAT SELLER 😁 VERY PLEASED 😁 20 x GOLD STARS 😁 THANK-YOU 😁
🔥 HOPE YOU TAKE A MOMENT TO PLEASE LEAVE FEEDBACK FOR ME ALSO - THANK-YOU 🔥 😁
a***u (975)- Feedback lasciato dall'acquirente.
Mese scorso
Acquisto verificato
The situation was extremely frustrating, as I had ordered a set of 2x universal gas strut ball joint fittings, and the seller repeatedly sent the wrong items. I contacted the seller multiple times, and they assured me they would send the correct parts, but they never did. In desperation, I even placed a second order, hoping the correct items would be delivered — unfortunately, I received the wrong ones again.
When I tried to explain the issue, the seller blamed me and called me unprofessional,
s***0 (682)- Feedback lasciato dall'acquirente.
Ultimo anno
Acquisto verificato
I bought some 4 way stretch carpet and one glue in a package for a project in my camper, at first I was disappointed as although it came on time the glue was missing, but I contacted seller and he than sent me what I asked for so all in all I'm very happy with the service. Thank you. 😊