Initial acknowledgment from ebay stated no tracking provided and no conformation on shipment, 3 days later after contacting seller I receive a message stating a problem with warehouse, coincidently in that message the seller stated the purchase was shipping which is suspicious. Tracking was then listed and package received however the instruction manual shows a plastic case which should have been part of this purchase. I believe this is a previous returned item or factory discounted item.
Risposta di: findthishere- Feedback con risposta del venditore findthishere.- Feedback con risposta del venditore findthishere.
Hello, thank you for your purchase! As we informed you in our communications, we had a rare issue that caused a dispatch delay, but we still had your item prepped for delivery. It's not in our best interest to delay shipment. Before dispatch, we even arranged for your parcel to be re-prepped to include an extra tool set as a gift to complement your purchase. All of our items are brand new from the factory and unopened! If you have any questions or concerns, please don't hesitate to reach out to
j***a (1118)- Feedback lasciato dall'acquirente.
Ultimo anno
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Extremely fast delivery. Well packaged. Thank you.
u***u (507)- Feedback lasciato dall'acquirente.
Ultimo anno
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These arrived super fast and solved a problem was our old ones were failing and the company was out of business. They got her super fast. This seller is on the ball.
2***b (543)- Feedback lasciato dall'acquirente.
Più di un anno fa
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Item as described and pictured. Excellent customer service! Seller went above & beyond to re-send a special child present before Christmas after carrier delivered to wrong address & carrier was no help. Excellent seller, great communication and superior service!!!
-***r (567)- Feedback lasciato dall'acquirente.
Più di un anno fa
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I'll say "positive" because the seller responded quickly with a refund, when I noticed it still hadn't shipped after a week. Probably just an innocent oversight, but I had already made an alternate purchase as I needed it in a hurry. But like I said, the seller was responsive and cooperative.
t***7 (1534)- Feedback lasciato dall'acquirente.
Più di un anno fa
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We had a small issue and they were professional, understanding, and gave me great communication. This seller worked very quickly to correct the issue and the 5QT arrived. Thank you very much!! A+ Seller.