Per più di un decennio, Go-Parts ha lavorato diligentemente per fornire parti OEM / di ricambio di alta qualità ai prezzi più bassi possibili. Poiché il nostro team diversificato continua a crescere non solo in numero, ma anche professionalmente e personalmente, ci impegniamo a offrire il più alto livello di assistenza clienti nel settore.
Luogo: Stati UnitiUtente dal: 30 set 2013Venditore: goparts_online
Very bad experience! They sent an item that had nothing to do with description...regarding the refund they wanted me to send it back on my expenses without taking under consideration the shipping costs,taxes,etc. They would refund me 59$ when I would have spent 180$! in total...for their mistake!!! Extremely unprofesional and very disappointed.
Risposta di: goparts_online- Feedback con risposta del venditore goparts_online.- Feedback con risposta del venditore goparts_online.
Hello,
We sincerely apologize for the frustrating experience you had with your order. Receiving an item that does not match the description is unacceptable, and we understand your disappointment regarding the return and refund process.
Please reach out to us at cs@go-parts.com so we can review your case again and explore a fair resolution. Your satisfaction is important to us, and we appreciate your feedback as it helps us improve our service.
Best Regards
Go-Parts
a***5 (717)- Feedback lasciato dall'acquirente.
Ultimi 6 mesi
Acquisto verificato
Lightning fast shipping, packaged well, great price, accurately described received what was was pictured.
e***7 (286)- Feedback lasciato dall'acquirente.
Ultimi 6 mesi
Acquisto verificato
Great communication and arrived quickly. Excellent seller!