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first-for-diy

first-for-diy

451K items sold
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About us

Location: United KingdomMember since: Mar 08, 2013Seller: first-for-diy
Top Rated Sellerfirst-for-diy is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Business details

Business name: The Tool Stop staffs limitedFirst name: kevinLast name: hineAddress: 5 Boucher Road, Leek, Cheddleton, Staffordshire, United Kingdom ST13 7JHPhone Number: 01782960484Email: firstfordiy@hotmail.co.ukVAT number: GB 165 5849 69

Feedback ratings

Last 12 months

Positive15,851- positive feedback in last 12 months
Neutral206- neutral feedback in last 12 months
Negative105- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
5.0

Seller feedback (161,558)

  • 5***c (3297)- Feedback left by buyer.
    Past month
    Verified purchase
    Speedy service and safe delivery on 23rd July. Great item exactly as described and well packaged. Good communications from a reliable seller. Many thanks. A*****
  • e***t (863)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    My order has been precisely refunded instantly once I messaged the supplier. Customer Service 5Star honestly. Delivery courier messed up the order-no idea how did they delivered under my address-as there was no package left in a safe spot. As I said-Customer service from the seller sort my case out without opening the case. Such things happen sadly-but these efforts from the seller are remarkable-that is all I can vote for. Refunded amount arrived within 12 hours from the issued date.
  • u***r (2710)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great 5* service & item, as described, well packed item, great value, fast dispatch & delivery, good communication.
  • s***u (352)- Feedback left by buyer.
    Past month
    Verified purchase
    Good value and fast delivery. One thing to mention is the item didn’t come with any internal packaging but this doesn’t affect the actual product. Good communication with the seller when I queried this
  • ****s (459)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The item arrived in good time and was a good price but Unfortunately was not well packaged ( Just in the box from the manufacturer !! ) and had been badly damaged in transit which made it unsafe to use. I contacted the seller who arranged for it to be sent back to them at their expense and I was given a full refund. I'm happy with the refund but would not order from them again I'm afraid.
  • i***i (1449)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Was contacted by seller advising that the tracking was showing no movement so they declared the item as lost and processed a refund. Brilliant customer service on their part but shame on shoddy delivery service! Happy to recommend seller to all. AAA*****+++++++++
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