BioSurplusNow

Feedback sul venditore (92)

• h***m (389)- Feedback lasciato dall'acquirente.

  Ultimi 6 mesi

  Acquisto verificato

  Good communication, got pump to me in a timely manner... thanks
• r***e (413)- Feedback lasciato dall'acquirente.

  Ultimi 6 mesi

  Acquisto verificato

  Ordered 4 new columns, which all showed wear on wrench grooves indicating use, confirmed by split peaks in chromatograms for 2 of 4. The other 2 columns ok. I spent much time troubleshooting. Columns not new but used to various extents. I proposed seller refund me so that I pay the equivalent of 2 used columns according to the price of similar used columns on ebay. Waited over a week for seller reply. Seller tried negotiating, but eventually issued the requested refund when I stood firm.

  Ulteriore commento di: r***e- Feedback con ulteriore commento dell'acquirente.- Feedback con ulteriore commento dell'acquirente.

  Unfortunately screenshot of correspondence with seller not clear. Key points: 2/4 columns bad, other 2 ok. Columns all used to different extents. I informed seller when I begin to suspect issue while still testing, but seller no reply until I ask for refund. Seller offered return all or keep for 20% refund. I offered to return the 2 bad, and I keep the 2 ok if seller refunds so that their price is in line with that of a similar used column available on ebay. Seller no reply for over a week.

  Risposta di: labsurplusnow- Feedback con risposta del venditore labsurplusnow.- Feedback con risposta del venditore labsurplusnow.

  We regret the misunderstanding about the column's condition and appreciate your thorough investigation. We've taken steps to review our inventory and communication processes to prevent similar issues in the future. Your input helps us improve our service and product quality.Thanks

  
• i***l (7644)- Feedback lasciato dall'acquirente.

  Ultimi 6 mesi

  Acquisto verificato

  Great transaction, Thank you!
• 7***9 (95)- Feedback lasciato dall'acquirente.

  Più di un anno fa

  Acquisto verificato

  Good communication, friendly seller, fair price. Packaging was excellent.Happy customer! A+++++
• 4***y (188)- Feedback lasciato dall'acquirente.

  Più di un anno fa

  Acquisto verificato

  Item as described. Fast shipping. Highly recommended seller.
• 6***6 (11)- Feedback lasciato dall'acquirente.

  Più di un anno fa

  Acquisto verificato

  Es correcto todo bien el microscopio esta impecable excelente te vendedor puntual entrega muy rapida