AussieBeautySpace

Feedback sul venditore (5.897)

• v***v (2967)- Feedback lasciato dall'acquirente.

  Ultimi 6 mesi

  Acquisto verificato

  Ordered 2 of these in separate transactions. Received one 5 weeks later. The second never arrived. Contacted the seller who hasn’t bothered to respond. No tracking provided. Have passed the situation to eBay to resolve in order to get a full refund. This seller in my opinion is best avoided!

  Risposta di: dragondragonzi- Feedback con risposta del venditore dragondragonzi.- Feedback con risposta del venditore dragondragonzi.

  I'm sorry to hear about your experience. I want to clarify that both of your orders were shipped separately as per standard procedure. Unfortunately, delays with Australia Post are beyond my control, and I completely understand your frustration. Please note that I have responded to all messages within 24 hours and have already logged a case with Australia Post regarding the missing item. Regardless, I have also issued a full refund for the second item to ensure you’re not out of pocket.
• e***m (440)- Feedback lasciato dall'acquirente.

  Ultimi 6 mesi

  Acquisto verificato

  Excellent seller! The items arrived promptly and as described, well packaged and in perfect (new) condition. Great experience. Thank you!!
• c***c (458)- Feedback lasciato dall'acquirente.

  Mese scorso

  Acquisto verificato

  Lovely mini perfume, just as described. Packed with very little protection, surprised it arrived in one piece!
• 0***0 (51)- Feedback lasciato dall'acquirente.

  Ultimi 6 mesi

  Acquisto verificato

  I had this sent directly to my friend as it was her daughters 18th bday I see from previous comments that box was always squashed but the seller looked to pack differently not this time around again designer box squashed it’s a shame as the boxes are important as the gift to teenagers especially a designer box. Gutted as these are normally sent as gifts do you might need to pack in boxes to protect better. I can’t see the gift as she hadn’t opened as yet as bday this weekend but I hope it ok
• j***l (48)- Feedback lasciato dall'acquirente.

  Ultimi 6 mesi

  Acquisto verificato

  Exactly as described.. well packaged.. Quick delivery.. thank you.
• r***a (452)- Feedback lasciato dall'acquirente.

  Ultimi 6 mesi

  Acquisto verificato

  Charged ~US$9 shipping for 2 HALF long Demo/NOT FOR SALE, since long disc lip pencils – surprise UNtracked. Ofc *never* arrived. Patient wait 1.5 mos until unequivocal $$ back ask. Nerve to ask for YET 1 week; "If … still no luck … will LOOK INTO OPTIONS for refund OR resend"?? Had to pry $$ back, still self-entitled: "… will give … refund FOR NOW". Listed as Last one. After, new "last one" listed -- then didn't exist. No shipping proof. Claims eBay auto listing at fault & didn't get. BEWARE

  Ulteriore commento di: r***a- Feedback con ulteriore commento dell'acquirente.- Feedback con ulteriore commento dell'acquirente.

  Forgot: Due to the exchange rate now to my disadvantage after the waiting period, having gotten my payment back I'm now out of US4 too -- for NOTHING.

  Risposta di: dragondragonzi- Feedback con risposta del venditore dragondragonzi.- Feedback con risposta del venditore dragondragonzi.

  We acknowledge the exchange rate change may not have been in your favor, but currency fluctuations are beyond our control. We also understand your frustration regarding shipping tracking and will certainly take this feedback into account to improve our service in the future. Once again, we apologize for this negative experience and appreciate your patience. If there’s anything else we can do to assist, please let us know.