Table Of ContentPart One: The Building Blocks of Effective Messages Chapter 1: Succeeding in Business Communication Chapter 2: Adapting Your Message to Your Audience Chapter 3: Building Goodwill Chapter 4: Navigating the Business Communication Environment Part Two: The Communication Process Chapter 5: Planning, Composing, and Revising Chapter 6: Designing Documents Chapter 7: Communicating across Cultures Chapter 8: Working and Writing in Teams Part Three: Basic Business Messages Chapter 9: Sharing Informative and Positive Messages with Appropriate Technology Chapter 10: Delivering Negative Messages Chapter 11: Crafting Persuasive Messages Part Four: The Job Hunt Chapter 12: Building Resumes Chapter 13: Writing Job Application Letters Chapter 14: Interviewing, Writing Follow-Up Messages, and Succeeding in the Job Part Five: Proposals and Reports Chapter 15: Planning and Researching Proposals and Reports Chapter 16: Creating Visuals and Data Displays Chapter 17: Writing Proposals and Progress Reports Chapter 18: Analysing Information and Writing Reports Chapter 19: Making Oral Presentations Appendix A: Formatting Letters, Memos, and E-Mail Messages Appendix B: Writing Correctly Appendix C: Citing and Documenting Sources
SynopsisBusiness and Administrative Communication is flexible, comprehensive & up-to-date and focused. BAC uses a rhetorical emphasis of audience, purpose, and context allowing communicators to shape their messages appropriately for all channels and purposes. BAC conveys the best possible advice to students while Connect Business Communication allows students to apply concepts and practice skills., Business and Administrative Communication (BAC) is flexible, comprehensive & up-to-date, specific & interesting. BAC uses a rhetorical emphasis of audience, purpose, and context allowing communicators to shape their messages appropriately for all channels and purposes. BAC conveys the best possible advice to students while Connect Business Communication allows students to apply concepts and practice skills. In short - Connect + BAC = An effective communicator