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ITIL Foundation: ITIL 4 Edition by Axelos: Used

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Specifiche dell'oggetto

Condizione
Buone condizioni: Libro che è già stato letto ma è in buone condizioni. Mostra piccolissimi danni ...
Book Title
ITIL Foundation: ITIL 4 Edition
Publication Date
2019-02-18
ISBN
9780113316076

Informazioni su questo prodotto

Product Identifiers

Publisher
Stationery OFFICE, T.H.E.
ISBN-10
0113316070
ISBN-13
9780113316076
eBay Product ID (ePID)
14038754290

Product Key Features

Number of Pages
212 Pages
Publication Name
Itil Foundation, Itil
Language
English
Subject
Industries / Computers & Information Technology, Business Communication / General
Publication Year
2020
Type
Textbook
Subject Area
Business & Economics
Author
The Stationery Office
Series
Itil 4 Foundation Ser.
Format
Trade Paperback

Dimensions

Item Height
0.5 in
Item Weight
25.2 Oz
Item Length
11 in
Item Width
8.6 in

Additional Product Features

Edition Number
4
Intended Audience
Scholarly & Professional
Dewey Edition
23
Illustrated
Yes
Dewey Decimal
658.4038
Synopsis
ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification., The first step on the ITIL 4 pathway provides IT professionals with an understanding of the ITIL 4 framework and its practical application to the modern digital world while serving as expert reference guidance for solving day-to-day problems. It is fully aligned with the ITIL 4 Foundation exam and is ideal guidance for IT professionals who require an understanding of the ITIL 4 framework and how to apply it to the modern digital world., ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. ITIL 4 has evolved from the current version by re-shaping much of the established ITSM practices in the wider context of customer experience; value streams and digital transformation; as well as embracing new ways of working, such as Lean, Agile, and DevOps. ITIL 4 provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. It is designed to ensure a flexible, coordinated and integrated system for the effective governance and management of IT-enabled services. "ITIL Foundation" is the first ITIL 4 publication and the latest evolution of the most widely-adopted guidance for ITSM. Its audience ranges from IT and business students taking their first steps in service management to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice. The guidance provided in this publication can be adopted and adapted for all types of organizations and services. To show how the concepts of ITIL can be practically applied to an organization's activities, ITIL Foundation follows the exploits of a fictional company on its ITIL journey.
LC Classification Number
HD30.2.J6 2019

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