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Wow! That's What I call Service: Stories of Great Customer Servi
US $11,97
CircaEUR 10,24
Condizione:
Ottime condizioni
Libro che non sembra nuovo ed è già stato letto, ma è in condizioni eccellenti. Nessun danno evidente alla copertina, dotato di sovraccoperta(se applicabile) per le copertine rigide. Nessuna pagina mancante o danneggiata, piegata o strappata, nessuna sottolineatura/evidenziazione di testo né scritte ai margini. Potrebbe presentare minimi segni identificativi sulla copertina interna. Mostra piccolissimi segni di usura. Per maggiori dettagli e la descrizione di eventuali imperfezioni, consulta l'inserzione del venditore.
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Spedizione:
Gratis USPS Media MailTM.
Oggetto che si trova a: MD, Stati Uniti
Consegna:
Consegna prevista tra il ven 5 set e il gio 11 set a 94104
Restituzioni:
Restituzioni entro 30 giorni. Le spese di spedizione del reso sono a carico dell'acquirente..
Pagamenti:
Fai shopping in tutta sicurezza
Il venditore si assume la piena responsabilità della messa in vendita dell'oggetto.
Numero oggetto eBay:392548355706
Specifiche dell'oggetto
- Condizione
- Title
- Wow! That's What I call Service: Stories of Great Customer Servi
- ISBN
- 9781905823161
Informazioni su questo prodotto
Product Information
Every once in a while you fall in love. Someone makes a connection with you in such a way that you want to buy from that person or that organisation over and over again. And it's not necessarily because they provide a superior product. They give something of themselves that makes you say, "WOW That's what I call service " It could be the organisation as a whole. It could be just one checkout operator in an otherwise bland supermarket. But once you have fallen in love you will probably stick with that supplier through thick and thin. You will forgive them their failings and their shortcomings, just as you would forgive a close relative. This little book is full of stories about people and businesses that cause customers to fall in love; brought together in order that they may serve as an inspiration to others. And not just for the benefit of individual businesses but in order to raise standards of customer service throughout the UK. So that visitors from around the world might say. WOW that's what I call service
Product Identifiers
Publisher
Panoma Press The Limited
ISBN-10
1905823169
ISBN-13
9781905823161
eBay Product ID (ePID)
62281140
Product Key Features
Book Title
Wow! That's What I Call Service!
Number of Pages
296 Pages
Language
English
Topic
Marketing / General, Consumer Behavior, Customer Relations
Publication Year
2007
Genre
Business & Economics
Format
Perfect
Dimensions
Item Height
0.6 in
Item Weight
14.8 Oz
Item Length
9.2 in
Item Width
6.1 in
Additional Product Features
Dewey Edition
22
Dewey Decimal
658.8120941
Descrizione dell'oggetto fatta dal venditore
Informazioni sul venditore professionale
Partita IVA: GB 724498118
CRN: 03800600
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- f***f (1605)- Feedback lasciato dall'acquirente.Ultimi 6 mesiAcquisto verificatoExcellent Seller, Goes the Extra Mile. The Seller Was Incredibly Communicative. Smooth Transaction, Shipped Very Quickly, As Advertised; Good Price; Well Packaged & Delivered Within a Few Days. Item in Described Promised Condition, Thank You Very Much!!!!!!!!!!! A+
- a***h (70)- Feedback lasciato dall'acquirente.Mese scorsoAcquisto verificatoBook arrived as described, packed inside a cardboard envelope which I like because it protects the corners from damage in transit. Great price and arrived ahead of the estimated delivery date. I value book sellers who package this way to ensure the books arrive safely, will bookmark you guys for future book purchases.
- c***c (226)- Feedback lasciato dall'acquirente.Ultimi 6 mesiAcquisto verificatoMy book arrived in good condition. Packaging was a rigid cardboard mailer, and it protected my book well. It was shipped in a reasonable amount of time, but I was still prompted to reach out to inquire further about it. Seller communication was very good, answering me within 24-hours. I was told shipping can take 9-15 days to happen... it arrived within 10 days after purchase. I would purchase from this seller again. Two thumbs up!
Awesomebooksusa
97,9% di Feedback positivi•1,4 milioni oggetti venduti
Registrato come venditore professionale
Categorie più popolari di questo Negozio
Feedback sul venditore (546.416)
- f***f (1605)- Feedback lasciato dall'acquirente.Ultimi 6 mesiAcquisto verificatoExcellent Seller, Goes the Extra Mile. The Seller Was Incredibly Communicative. Smooth Transaction, Shipped Very Quickly, As Advertised; Good Price; Well Packaged & Delivered Within a Few Days. Item in Described Promised Condition, Thank You Very Much!!!!!!!!!!! A+
- a***h (70)- Feedback lasciato dall'acquirente.Mese scorsoAcquisto verificatoBook arrived as described, packed inside a cardboard envelope which I like because it protects the corners from damage in transit. Great price and arrived ahead of the estimated delivery date. I value book sellers who package this way to ensure the books arrive safely, will bookmark you guys for future book purchases.
- c***c (226)- Feedback lasciato dall'acquirente.Ultimi 6 mesiAcquisto verificatoMy book arrived in good condition. Packaging was a rigid cardboard mailer, and it protected my book well. It was shipped in a reasonable amount of time, but I was still prompted to reach out to inquire further about it. Seller communication was very good, answering me within 24-hours. I was told shipping can take 9-15 days to happen... it arrived within 10 days after purchase. I would purchase from this seller again. Two thumbs up!