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The Experience-Cen
US $17,90
CircaEUR 15,36
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Libro che è già stato letto ma è in buone condizioni. Mostra piccolissimi danni alla copertina incluse alcune rigature, ma nessun foro o strappo. È possibile che la sovraccoperta per le copertine rigide non sia inclusa. La rilegatura presenta minimi segni di usura. La maggior parte delle pagine non è danneggiata e mostra una quantità minima di piegature o strappi, sottolineature di testo a matita, nessuna evidenziazione di testo né scritte ai margini. Non ci sono pagine mancanti. Per maggiori dettagli e la descrizione di eventuali imperfezioni, consulta l'inserzione del venditore.
- Compralo SubitoThe Experience-Centric Organization: How to Win Through Customer Experience, Cla
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Oggetto che si trova a: Carrollton, Texas, Stati Uniti
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Consegna prevista tra il mer 22 ott e il mar 28 ott a 94104
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Numero oggetto eBay:336048099279
Specifiche dell'oggetto
- Condizione
- Book Title
- The Experience-Centric Organization: How to Win Through Customer
- ISBN
- 9781492045779
Informazioni su questo prodotto
Product Identifiers
Publisher
O'reilly Media, Incorporated
ISBN-10
1492045772
ISBN-13
9781492045779
eBay Product ID (ePID)
18038402580
Product Key Features
Number of Pages
250 Pages
Language
English
Publication Name
Experience-Centric Organization : How to Win Through Customer Experience
Subject
Business Communication / General, Consumer Behavior, Customer Relations, Commerce
Publication Year
2019
Type
Textbook
Subject Area
Business & Economics
Format
Trade Paperback
Dimensions
Item Height
0.6 in
Item Weight
17.7 Oz
Item Length
9 in
Item Width
6.1 in
Additional Product Features
Intended Audience
Scholarly & Professional
LCCN
2021-301449
Dewey Edition
23
TitleLeading
The
Illustrated
Yes
Dewey Decimal
658.8/12
Synopsis
Is your organization prepared for the next paradigm of customer experience, or will you be left behind? This practical book will make you a winner in a market driven by experience, enabling you to develop desirable offerings and standout service to attract loyal customers. Author Simon Clatworthy shows you how to transform your organization into one that aligns your customers' experiential journey with platforms, organizational structures, and strategic alliances. Rather than treat customer experience as an add-on to product and service design, you'll discover how experience-centricity can drive the whole organization. Learn the five steps necessary to transform into an experience-centric organization Explore the underlying structure needed to design and deliver memorable experiences Understand how customers and clients experience products and services Develop experiential DNA as an extension of your brand DNA Be proactive by translating cultural trends into experiences
LC Classification Number
HF5415.5
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- 1***j (100)- Feedback lasciato dall'acquirente.Ultimi 6 mesiAcquisto verificatoGreat experience. Seller responded promptly with quick shipping. The item was well packaged. The seller was great. Prices and descriptions of the merchandise were accurate.
- e***v (140)- Feedback lasciato dall'acquirente.Ultimi 6 mesiAcquisto verificatoOverall, it went well. Good communication. I wanted the book to be shipped in a box, because the value and scarcity of the volume I purchased deserved it, however, the company is too large and I was informed the book would be shipped in a plastic mailer. Somehow it didn’t arrive very damaged, a little bump, but for the price I can’t complain. Over all I am satisfied, but if you’re a book collector, as I am, you may want to find another seller.Aurora: The Dayspring, or Dawning of the Day in the East, Boehme, Jacob, 9781558 (N° 236039083546)
- a***i (318)- Feedback lasciato dall'acquirente.Mese scorsoAcquisto verificatoItem as described in post. Price of item was a great value. Packaging of item was well done. Postage was accurate to distance. Seller had great communication skills. Would shop here again!
Half-Price-Books-Inc
99,4% di Feedback positivi•196 mila oggetti venduti
Registrato come venditore professionale
Feedback sul venditore (42.230)
- 1***j (100)- Feedback lasciato dall'acquirente.Ultimi 6 mesiAcquisto verificatoGreat experience. Seller responded promptly with quick shipping. The item was well packaged. The seller was great. Prices and descriptions of the merchandise were accurate.
- e***v (140)- Feedback lasciato dall'acquirente.Ultimi 6 mesiAcquisto verificatoOverall, it went well. Good communication. I wanted the book to be shipped in a box, because the value and scarcity of the volume I purchased deserved it, however, the company is too large and I was informed the book would be shipped in a plastic mailer. Somehow it didn’t arrive very damaged, a little bump, but for the price I can’t complain. Over all I am satisfied, but if you’re a book collector, as I am, you may want to find another seller.Aurora: The Dayspring, or Dawning of the Day in the East, Boehme, Jacob, 9781558 (N° 236039083546)
- a***i (318)- Feedback lasciato dall'acquirente.Mese scorsoAcquisto verificatoItem as described in post. Price of item was a great value. Packaging of item was well done. Postage was accurate to distance. Seller had great communication skills. Would shop here again!