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Marketing for Hospitality and Tourism by Philip Kotler: Used
US $27,49
CircaEUR 24,63
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- Compralo SubitoMarketing for Hospitality and Tourism by Philip Kotler: Used
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Oggetto che si trova a: Sparks, Nevada, Stati Uniti
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Consegna prevista tra il mer 21 mag e il sab 24 mag a 43230
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Numero oggetto eBay:285298766771
Specifiche dell'oggetto
- Condizione
- Book Title
- Marketing for Hospitality and Tourism
- Publication Date
- 2016-04-01
- Edition Number
- 7
- Pages
- 688
- ISBN
- 9780134151922
Informazioni su questo prodotto
Product Identifiers
Publisher
Pearson Education
ISBN-10
0134151925
ISBN-13
9780134151922
eBay Product ID (ePID)
219096745
Product Key Features
Number of Pages
688 Pages
Publication Name
Marketing for Hospitality and Tourism
Language
English
Publication Year
2016
Subject
Industries / Hospitality, Travel & Tourism
Type
Textbook
Subject Area
Business & Economics
Format
Hardcover
Dimensions
Item Height
1.1 in
Item Weight
53.9 Oz
Item Length
10.9 in
Item Width
8.6 in
Additional Product Features
Edition Number
7
Intended Audience
College Audience
LCCN
2015-050364
Dewey Edition
23
Illustrated
Yes
Dewey Decimal
338.4/791068
Table Of Content
Part I: Understanding the Hospitality and Tourism Marketing Process 1. Introduction: Marketing for Hospitality and Tourism 2. Service Characteristics of Hospitality and Tourism Marketing 3. The Role of Marketing in Strategic Planning PART II: Developing Hospitality and Tourism Marketing Opportunities and Strategies 4. The Marketing Environment 5. Managing Customer Information to Gain Customers Insights 6. Consumer Markets and Consumer Buying Behavior 7. Organizational Buyer Behavior of Group Market 8. Customer Driven Marketing Strategy: Creating Value for Target Customers PART III: Developing the Hospitality and Tourism Customer Value-Driven Strategy and Mix 9. Designing and Managing Products and Brands: Building Customer Value 10. Internal Marketing 11. Pricing: Understanding and Capturing Customer Value 12. Marketing Channels: Delivering Customer Value 13. Engaging Customers and Communicating Customer Value 14. Public Relations and Sales Promotion 15. Professional Sales 16. Direct, Online, Social Media and Mobile PART IV: Managing Hospitality and Tourism Marketing 17. Destination Marketing 18. Next Year's Marketing Plan
Synopsis
KEY BENEFIT Marketing for Hospitality and Tourism, 7/eis the definitive source for hospitality marketing. Taking an integrative approach, this highly visual, four-color book discusses hospitality marketing from a team perspective, examining each hospitality department and its role in the marketing mechanism. These best-selling authors are known as leading marketing educators and their book, a global phenomenon, is the leading resource on hospitality and tourism marketing. The Seventh Edition of this popular book includes new and updated coverage of social media, destination tourism and other current industry trends, authentic industry cases, and hands-on application activities. KEY TOPICS Introduction: Marketing for Hospitality and Tourism; Service Characteristics of Hospitality and Tourism Marketing; The Role of Marketing in Strategic Planning; The Marketing Environment; Managing Customer Information to Gain Customers Insights; Consumer Markets and Consumer Buying Behavior; Organizational Buyer Behavior of Group Market; Customer Driven Marketing Strategy: Creating Value for Target Customers; Designing and Managing Products and Brands: Building Customer Value; Internal Marketing; Pricing: Understanding and Capturing Customer Value; Marketing Channels: Delivering Customer Value; Engaging Customers and Communicating Customer Value; Public Relations and Sales Promotion; Professional Sales; Direct, Online, Social Media and Mobile; Destination Marketing; Next Year's Marketing Plan MARKET For today's hospitality, restaurant, or tourism professional, or those preparing for a job in these fields. For courses in Hospitality Marketing, Tourism Marketing, Restaurant Marketing, or Hotel Marketing., For courses in Hospitality Marketing, Tourism Marketing, Restaurant Marketing, or Hotel Marketing. Marketing for Hospitality and Tourism, 7/e is the definitive source for hospitality marketing. Taking an integrative approach, this highly visual, four-color book discusses hospitality marketing from a team perspective, examining each hospitality department and its role in the marketing mechanism. These best-selling authors are known as leading marketing educators and their book, a global phenomenon, is the leading resource on hospitality and tourism marketing. The Seventh Edition of this popular book includes new and updated coverage of social media, destination tourism and other current industry trends, authentic industry cases, and hands-on application activities.
LC Classification Number
TX911.3.M3K68 2016
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- r***w (213)- Feedback lasciato dall'acquirente.Ultimi 6 mesiAcquisto verificatoItem was lost in delivery- but after some communication, seller was understanding and provided a refund. I ordered another and had it sent elsewhere. My main issue was that it felt as if I was getting automated responses at first!! Please have humans review human inquiries!! It was painstaking explaining the situation to an A.I. who only repeats unhelpful replies. Thanks again!! Otherwise. Great price! Great seller!
- a***a (346)- Feedback lasciato dall'acquirente.Ultimi 6 mesiAcquisto verificatoThis hardback book is of the highest quality, has a fine appearance , arrived in perfect condition, and is an excellent value. On what I was not asked about this time, communicating with the seller would have required using email outside of the eBay system, because they do not accept eBay messages, the book was well packed in a purpose-designed cardboard box, the shipping was faster than I expected for the bound media rate, and the book was exactly as described and pictured.Tameshigiri - The History and Development of Japanese Sword Testing by Sesko (N° 282906424466)
- a***o (684)- Feedback lasciato dall'acquirente.Ultimi 6 mesiAcquisto verificatoBook is like new as described (remainder). Price was fair Shipping time was quick, but one problem is the packaging. It was simply put in a big brown envelope (too big for the mailbox) with no inner packing i.e no plastic wrapping inside to protect the book. The book was left outside our door in the rain while we were out and the envelope was soaked. When we dried the package and opened it the back of the dust jacket was wet. I suggest the seller use some inner package packing to the protect it
AlibrisBooks
98,5% di Feedback positivi•1,9 milioni oggetti venduti
Registrato come venditore professionale
Feedback sul venditore (504.110)
- r***w (213)- Feedback lasciato dall'acquirente.Ultimi 6 mesiAcquisto verificatoItem was lost in delivery- but after some communication, seller was understanding and provided a refund. I ordered another and had it sent elsewhere. My main issue was that it felt as if I was getting automated responses at first!! Please have humans review human inquiries!! It was painstaking explaining the situation to an A.I. who only repeats unhelpful replies. Thanks again!! Otherwise. Great price! Great seller!
- a***a (346)- Feedback lasciato dall'acquirente.Ultimi 6 mesiAcquisto verificatoThis hardback book is of the highest quality, has a fine appearance , arrived in perfect condition, and is an excellent value. On what I was not asked about this time, communicating with the seller would have required using email outside of the eBay system, because they do not accept eBay messages, the book was well packed in a purpose-designed cardboard box, the shipping was faster than I expected for the bound media rate, and the book was exactly as described and pictured.Tameshigiri - The History and Development of Japanese Sword Testing by Sesko (N° 282906424466)
- a***o (684)- Feedback lasciato dall'acquirente.Ultimi 6 mesiAcquisto verificatoBook is like new as described (remainder). Price was fair Shipping time was quick, but one problem is the packaging. It was simply put in a big brown envelope (too big for the mailbox) with no inner packing i.e no plastic wrapping inside to protect the book. The book was left outside our door in the rain while we were out and the envelope was soaked. When we dried the package and opened it the back of the dust jacket was wet. I suggest the seller use some inner package packing to the protect it