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When Buyers Say No: Essential Strategies for Keeping a Sale Moving Forward
by Hopkins, Tom; Katt, Ben | HC | Good
US $7,22
CircaEUR 6,15
Condizione:
“Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, ”... Maggiori informazioniinformazioni sulla condizione
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Libro che è già stato letto ma è in buone condizioni. Mostra piccolissimi danni alla copertina incluse alcune rigature, ma nessun foro o strappo. È possibile che la sovraccoperta per le copertine rigide non sia inclusa. La rilegatura presenta minimi segni di usura. La maggior parte delle pagine non è danneggiata e mostra una quantità minima di piegature o strappi, sottolineature di testo a matita, nessuna evidenziazione di testo né scritte ai margini. Non ci sono pagine mancanti. Per maggiori dettagli e la descrizione di eventuali imperfezioni, consulta l'inserzione del venditore.
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Oggetto che si trova a: Aurora, Illinois, Stati Uniti
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Consegna prevista tra il mar 29 lug e il sab 2 ago a 94104
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Numero oggetto eBay:197251531444
Specifiche dell'oggetto
- Condizione
- Buone condizioni
- Note del venditore
- Binding
- Hardcover
- Weight
- 1 lbs
- Product Group
- Book
- IsTextBook
- No
- ISBN
- 9781455550593
Informazioni su questo prodotto
Product Identifiers
Publisher
Grand Central Publishing
ISBN-10
1455550590
ISBN-13
9781455550593
eBay Product ID (ePID)
169996729
Product Key Features
Book Title
When Buyers Say No : Essential Strategies for Keeping a Sale Moving Forward
Number of Pages
320 Pages
Language
English
Publication Year
2014
Topic
Business Communication / General, Customer Relations, Negotiating, Sales & Selling / General
Genre
Business & Economics
Format
Hardcover
Dimensions
Item Height
0.8 in
Item Weight
10.6 Oz
Item Length
9 in
Item Width
6 in
Additional Product Features
Intended Audience
Trade
LCCN
2013-038655
Dewey Edition
23
Reviews
"There are a lot of books on selling, but none of themprovide the kind of ground-breaking insights that Hopkins and Katt provide inWHEN BUYERS SAY NO. This will become mandatory reading for all salesprofessionals in the years to come." - JOHN O'DONNELL, CKO, ONLINE TRADINGCOMPANY, "Hopkins and Katt prove Henry Ford'stheory of 'Whether you think you can or you can't, you're right' bystarting with the salesperson's mindset to determine sales success. The tacticsthat follow help overcome potential rejection for when buyers say no." -SUZANNE GARBER, RISK MITIGATION CEO, "A crystal clear, concise How-Tobook that uncovers the hiddden 'yes' behind every 'no'." - ANTHONYPARINELLO, BESTSELLING AUTHOR OF SELLING TO VITO, THE VERY IMPORTANT TOP OFFICER, "Saying no to a pro gets them on the go,because most great and well-trained salespeople think dyslexically that "no"means "on." Tom and Ben's book will effectively train you to get to "ON" WHENTHE CUSTOMER SAYS NO. Enjoy reading my friends' book that will leverage you tovast profitability, service with a smile, and sales greatness. By reading thisinspired book you will thank them in your prayers." - MARK VICTOR HANSEN, CO-CREATOR OF THE WORLD'S BEST-SELLING SERIES CHICKENSOUP FOR THE SOUL, "Wow! What a great book! Salesmasters and experts Tom Hopkins and Ben Katt have taken the single mostimportant obstacle to sales success and shown sales professionals how toovercome it once and for all." - BRIAN TRACY, BESTSELLING AUTHOR OF THEPSYCHOLOGY OF SELLING
Dewey Decimal
658.85
Synopsis
This is a complete and practical guide which highlights the authors' new strategic approaches to selling when the buyer initially declines or is resistant on a sales opportunity. Hopkins and Katt explain that most sales reps take a traditional linear approach to selling, but that the trick in closing is in taking a more creative and circular approach. That's the key. It all starts with how the buyer initially says, "No." Too many sales reps don't pay close attention as to how that's presented. Hopkins and Katt point out that "no" may suggest all sorts of other options -- avenues that can eventually lead to the buyer actually saying yes. The authors introduce a novel concept called the Circle of Persuasion which offers sales reps a new approach in this potentially tricky process. Along the way, WHEN BUYERS SAY NO details prescriptive steps and even sample dialogues that will instruct and guide sales professionals on how to best cultivate buyer-seller relationships. There's particular emphasis on how to establish the kind of rapport that ultimately leads to a successful close., This is a complete and practical guide which highlights the authors' new strategic approaches to selling when the buyer initially declines or is resistant on a sales opportunity. Hopkins and Katt explain that most sales reps take a traditional linear approach to selling, but that the trick in closing is in taking a more creative and circular approach. That's the key.It all starts with how the buyer initially says, "No." Too many sales reps don't pay close attention as to how that's presented. Hopkins and Katt point out that "no" may suggest all sorts of other options -- avenues that can eventually led to the buyer actually saying yes.The authors introduce a novel concept called the Circle of Persuasion which offers sales reps a new approach in this tricky process. Along the way, WHEN BUYERS SAY NO details prescriptive steps and even sample dialogues that will instruct and guide sales professionals on how to best cultivate buyer-seller relationships. There's particular emphasis on how to establish the kind of rapport that ultimately leads to a successful close.
LC Classification Number
HF5438.25.H6667 2014
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- c***m (412)- Feedback lasciato dall'acquirente.Ultimi 6 mesiAcquisto verificatoWOW!; I cannot believe this 3 Days to Hawaii! ; AAA+++; Excellent Service; Great Pricing; Fast Delivery-Faster Than Expected to Hawaii!; Shipped 05/05, Mon, Received 05/08, Thu to Hawaii using free shipping; USPS Ground Mail, Book in Excellent Condition--Better Than Described ; TLC Packaging; Excellent Seller Communication, Sends updates . Highly Recommended!, Thank you very much!
- v***v (2054)- Feedback lasciato dall'acquirente.Mese scorsoAcquisto verificatoAlthough this book was not as described, with no picture of it in the listing, the seller communicated well and quickly gave me a full refund while letting me keep it. The minimal packaging left the book a bit vulnerable (typical for ThriftBooks), but it did arrive safely and timely. As usual, it’s hit or miss with this seller, but often times you can get great values, and their customer service is always very good. Many other sellers with millions of transactions don’t even communicate.
- a***r (375)- Feedback lasciato dall'acquirente.Mese scorsoAcquisto verificatoi am so happy to have every book of this series! the price of the book & the shipping is very reasonable! the book was as described & was in excellent condition! it was shipped quickly & arrived quickly! the books are always packaged carefully so they arrived undamaged! the communication from the sellers is always excellent--they go out of their way for excellent customer service! i have been a repeat customer from this seller & always will be! this seller is the best bookseller on ebay!
ThriftBooks
98,9% di Feedback positivi•19,7 milioni oggetti venduti
Registrato come venditore professionale
Feedback sul venditore (5.688.306)
- c***m (412)- Feedback lasciato dall'acquirente.Ultimi 6 mesiAcquisto verificatoWOW!; I cannot believe this 3 Days to Hawaii! ; AAA+++; Excellent Service; Great Pricing; Fast Delivery-Faster Than Expected to Hawaii!; Shipped 05/05, Mon, Received 05/08, Thu to Hawaii using free shipping; USPS Ground Mail, Book in Excellent Condition--Better Than Described ; TLC Packaging; Excellent Seller Communication, Sends updates . Highly Recommended!, Thank you very much!
- v***v (2054)- Feedback lasciato dall'acquirente.Mese scorsoAcquisto verificatoAlthough this book was not as described, with no picture of it in the listing, the seller communicated well and quickly gave me a full refund while letting me keep it. The minimal packaging left the book a bit vulnerable (typical for ThriftBooks), but it did arrive safely and timely. As usual, it’s hit or miss with this seller, but often times you can get great values, and their customer service is always very good. Many other sellers with millions of transactions don’t even communicate.
- a***r (375)- Feedback lasciato dall'acquirente.Mese scorsoAcquisto verificatoi am so happy to have every book of this series! the price of the book & the shipping is very reasonable! the book was as described & was in excellent condition! it was shipped quickly & arrived quickly! the books are always packaged carefully so they arrived undamaged! the communication from the sellers is always excellent--they go out of their way for excellent customer service! i have been a repeat customer from this seller & always will be! this seller is the best bookseller on ebay!