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Product Identifiers

PublisherRowman & Littlefield Publishers, Incorporated

ISBN-10147582212X

ISBN-139781475822120

eBay Product ID (ePID)18038393755

Product Key Features

Number of Pages154 Pages

LanguageEnglish

Publication NameUnboxing It : a Look inside the Information Technology Black Box

Publication Year2016

SubjectReference, Networking / General, General, Telecommunications, Information Technology

TypeTextbook

AuthorChristopher Mccay

Subject AreaComputers, Technology & Engineering, Education

FormatTrade Paperback

Dimensions

Item Height0.4 in

Item Weight8.3 Oz

Item Length9 in

Item Width6 in

Additional Product Features

Intended AudienceScholarly & Professional

LCCN2016-004768

Dewey Edition23

ReviewsMcCay, director of information technology at Brailsford & Dunlavey, Inc., takes readers on a delightful, insightful journey through the world of information technology (IT) by highlighting technology and its importance. The author's strong IT background gives him an interesting perspective on how technology can and should be appreciated and utilized. McCay begins the expedition with a brief history of computers and technology before delving into extensive IT language and communication with IT professionals. He uses humor and plainly written, common analogies to bridge the IT-end user gap by creating visualizations and comparisons and warns IT professionals to scale back on their 'tech-speak' to the outside world. His book addresses all aspects of IT, thoroughly describing hardware components found in computers and mobile devices. In the software discussion, McCay explains operating systems, application software, and the explosion of app development. He also examines the importance of the help desk, an often unappreciated role in an organization, and glamorizes the position and emphasizes its appeal to any job seeker. This book is a simple, informative look into the IT world, containing a wealth and breadth of knowledge from the industry. Summing Up:Recommended. All readers., McCay, director of information technology at Brailsford & Dunlavey, Inc., takes readers on a delightful, insightful journey through the world of information technology (IT) by highlighting technology and its importance. The author's strong IT background gives him an interesting perspective on how technology can and should be appreciated and utilized. McCay begins the expedition with a brief history of computers and technology before delving into extensive IT language and communication with IT professionals. He uses humor and plainly written, common analogies to bridge the IT-end user gap by creating visualizations and comparisons and warns IT professionals to scale back on their 'tech-speak' to the outside world. His book addresses all aspects of IT, thoroughly describing hardware components found in computers and mobile devices. In the software discussion, McCay explains operating systems, application software, and the explosion of app development. He also examines the importance of the help desk, an often unappreciated role in an organization, and glamorizes the position and emphasizes its appeal to any job seeker. This book is a simple, informative look into the IT world, containing a wealth and breadth of knowledge from the industry.Summing Up: Recommended. All readers., "McCay, director of information technology at Brailsford & Dunlavey, Inc., takes readers on a delightful, insightful journey through the world of information technology (IT) by highlighting technology and its importance. The author's strong IT background gives him an interesting perspective on how technology can and should be appreciated and utilized. McCay begins the expedition with a brief history of computers and technology before delving into extensive IT language and communication with IT professionals. He uses humor and plainly written, common analogies to bridge the IT-end user gap by creating visualizations and comparisons and warns IT professionals to scale back on their 'tech-speak' to the outside world. His book addresses all aspects of IT, thoroughly describing hardware components found in computers and mobile devices. In the software discussion, McCay explains operating systems, application software, and the explosion of app development. He also examines the importance of the help desk, an often unappreciated role in an organization, and glamorizes the position and emphasizes its appeal to any job seeker. This book is a simple, informative look into the IT world, containing a wealth and breadth of knowledge from the industry. Summing Up:Recommended. All readers." -- Choice Reviews

Dewey Decimal004

Table Of ContentPreface Introduction - IT: The Black Box The Dimensions of the Box 1 - History of IT 2 - Talking Tech What's in the Box? 3 - What Do the Organization and IT Want From Each Other?? 4 - Communicating With the Organization 5 - What Numbers to Watch? The Walls of the Box 6 - Hardware 7 - Software 8 - Networks 9 - Help Desk How do We Build the Box? 10 - Project Management & Methodologies 11 - Process Improvement 12 - Risk Management 13 - Vendor Management 14 - Security Who Holds the Box? 15 - Staffing & Teachable Moments Your Personal Box 16 - Living a Digital Life & IT Consumerization 17 - Future Watching Closing the Box Conclusion

SynopsisComputers and technology have reached a level of invisibility in our lives that is equal to indoor plumbing and electricity. We don't think about the mechanics of how they work, but when any of those systems breaks it is a MASSIVE disruption in our lives. All of us understand the basics of how a fuse box works or how to plunge a toilet, and with this book you will learn those equivalents in the IT world. This book will give a basic understanding of the various disciplines that exist within the IT world, some of the thought processes behind the methodologies IT professionals follow, and touch on some of the realities of living in a truly technological wonderland.

LC Classification NumberTK5101.M377 2016