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Itil Service Strategy by Axelos
by Axelos | PB | VeryGood
US $7,71
CircaEUR 6,59
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Oggetto che si trova a: Aurora, Illinois, Stati Uniti
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Numero oggetto eBay:195536388780
Specifiche dell'oggetto
- Condizione
- Ottime condizioni
- Note del venditore
- Binding
- Paperback
- Book Title
- Itil Service Strategy
- Weight
- 4 lbs
- Product Group
- Book
- IsTextBook
- No
- ISBN
- 9780113313044
Informazioni su questo prodotto
Product Identifiers
Publisher
Stationery OFFICE, T.H.E.
ISBN-10
0113313047
ISBN-13
9780113313044
eBay Product ID (ePID)
109005804
Product Key Features
Number of Pages
469 Pages
Language
English
Publication Name
Itil Service Strategy : 2011
Publication Year
2011
Subject
Business Communication / General
Type
Textbook
Subject Area
Business & Economics
Series
Itil V3 Service Lifecycle Ser.
Format
Trade Paperback
Dimensions
Item Height
1 in
Item Weight
63 Oz
Item Length
11 in
Item Width
8.5 in
Additional Product Features
Edition Number
2
Intended Audience
Scholarly & Professional
Illustrated
Yes
Synopsis
The ITIL 2011 Editions have been updated for clarity,consistency, correctness and completeness.'ITIL Service Strategy' provides a view of ITIL that alignsbusiness and IT so that each brings out the best in the other. Itensures that every stage of the service lifecycle stays focusedon the business case and relates to all the companion ......, The ITIL 2011 Editions have been updated for clarity,consistency, correctness and completeness.'ITIL Service Strategy' provides a view of ITIL that alignsbusiness and IT so that each brings out the best in the other. Itensures that every stage of the service lifecycle stays focusedon the business case and relates to all the companion processelements that follow. Subsequent titles will link deliverables tomeeting the business goals, requirements and service managementprinciples described in this publication.Key features:The updated ITIL publications share a similar standard structure(including generic content in Chapters 1, 2 and 6), to improveconsistency and aid navigation. Some content has been reorganizedto improve flow and readability, and ensure alignment across thesuite - including clarification around interfaces, and inputs andoutputs across the service lifecycle.Terminology has been clarified and made consistent across thepublications and the ITIL glossary.Summary of Updates from the AuthorThe concepts within the publication have been clarified, withoutchanging the overall message. The updated publication includesmore practical guidance and more examples where relevant.The newly defined process of strategy management for IT servicesis responsible for developing and maintaining business and ITstrategies, and there are now separate descriptions of businessstrategy and IT strategy. Financial management has been expanded,and business relationship management and demand management arenow covered as processes., ITIL Service Strategy lies at the heart of the ITIL v3 framework, a part of the Global Best Practice suite. IT executives, business leaders, and anyone involved in IT services, can use this publication as a guide for a service strategy that delivers results and achieves business goals.
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