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Ahlei-Food and Beverage Ser.: Managing Service in Food and Beverage Operations by Educational Institute Staff American Hotel and Lodging Association, Philip J. Hickey and Ronald F. Cichy (2012, Trade Paperback)

Informazioni su questo prodotto

Product Identifiers

PublisherPearson Education
ISBN-100133097269
ISBN-139780133097269
eBay Product ID (ePID)143642090

Product Key Features

Number of Pages621 Pages
LanguageEnglish
Publication NameManaging Service in Food and Beverage Operations
Publication Year2012
SubjectIndustries / Hospitality, Travel & Tourism, Industries / Food Industry
TypeTextbook
AuthorEducational Institute Staff American Hotel and Lodging Association, Philip J. Hickey, Ronald F. Cichy
Subject AreaBusiness & Economics
SeriesAhlei-Food and Beverage Ser.
FormatTrade Paperback

Dimensions

Item Height1.5 in
Item Weight39.7 Oz
Item Length8.8 in
Item Width7 in

Additional Product Features

Edition Number4
Intended AudienceCollege Audience
Dewey Edition23
Dewey Decimal647.95068
Table Of ContentLeadership in Food and Beverage Operations Teamwork in Food and Beverage Operations Attracting and Retaining Restaurant Service Staff Select Hotel Food and Beverage Staff Select Beverage Service Staff Responsible Alcohol Service Menu Development Food Service Supplies and Equipment Facility Design, Décor, and Cleaning Sanitation, Safety, Security, Health, and Legal Issues Fine-Dining, Casual-Dining, Fast-Casual, Quick-Service Restaurants, and Hotel Dining Operations Banquets and Catered Events In-Room Dining On-Site Food and Beverage Operations
SynopsisManaging Service in Food and Beverage Operations shows students how food service professionals create and deliver guest-driven service; enhance value, build guest loyalty, and promote repeat business; and continuously improve the process of providing excellent service. Students will learn how every aspect of a food service operations contributes to the guest experience and will explore unique features of a variety of food and beverage operations.