Torna alla homepage
|In vendita nella categoria:

Foto 1 di 1

Difficult Conversations: How to Discuss What Matters Most - Foto 1 di 1
Ne hai uno da vendere?
Vendine uno simile

Difficult Conversations: How to Discuss What Matters Most

by Stone, Douglas; Patton, Bruce;... | PB | VeryGood
ThriftBooks
(3936001)
Registrato come venditore professionale
Altre inserzioni del venditore
Contatta il venditore
US $5,81
CircaEUR 4,95
Condizione:
Ottime condizioni
“May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend ”... Maggiori informazioniinformazioni sulla condizione
Più di 10 disponibili19 venduti
Goditi i vantaggi. Spedizione e restituzioni gratuite.
Questo oggetto fa tendenza. Ne sono già stati venduti 19.
Spedizione:
Gratis Economy Shipping.
Oggetto che si trova a: Aurora, Illinois, Stati Uniti
Consegna:
Consegna prevista tra il gio 31 lug e il lun 4 ago a 94104
Le date di consegna stimate - viene aperta una nuova finestra o scheda includono tempi di imballaggio, CAP di origine, CAP di destinazione e periodo di accettazione e dipendono dal servizio di spedizione selezionato e dalla ricezione del pagamentoricezione del pagamento - si apre in una nuova finestra o scheda. I tempi di consegna possono variare, specialmente durante le festività.
Restituzioni:
Restituzioni entro 30 giorni. Le spese di spedizione del reso sono a carico del venditore.
Pagamenti:
    Diners Club

Fai shopping in tutta sicurezza

Garanzia cliente eBay
Se non ricevi l'oggetto che hai ordinato, riceverai il rimborso. Scopri di piùGaranzia cliente eBay - viene aperta una nuova finestra o scheda
Il venditore si assume la piena responsabilità della messa in vendita dell'oggetto.
Numero oggetto eBay:144209085672
Ultimo aggiornamento: 28 lug 2025 21:07:56 CESTVedi tutte le revisioniVedi tutte le revisioni

Specifiche dell'oggetto

Condizione
Ottime condizioni
Libro che non sembra nuovo ed è già stato letto, ma è in condizioni eccellenti. Nessun danno evidente alla copertina, dotato di sovraccoperta(se applicabile) per le copertine rigide. Nessuna pagina mancante o danneggiata, piegata o strappata, nessuna sottolineatura/evidenziazione di testo né scritte ai margini. Potrebbe presentare minimi segni identificativi sulla copertina interna. Mostra piccolissimi segni di usura. Per maggiori dettagli e la descrizione di eventuali imperfezioni, consulta l'inserzione del venditore. Vedi tutte le definizioni delle condizioniviene aperta una nuova finestra o scheda
Note del venditore
“May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend ...
Binding
Paperback
Book Title
Difficult Conversations
Weight
0 lbs
Product Group
Book
IsTextBook
No
ISBN
0143118447

Informazioni su questo prodotto

Product Identifiers

Publisher
Penguin Publishing Group
ISBN-10
0143118447
ISBN-13
9780143118442
eBay Product ID (ePID)
102925596

Product Key Features

Number of Pages
352 Pages
Language
English
Publication Name
Difficult Conversations : How to Discuss What Matters Most
Subject
Communication Studies, Management Science, Interpersonal Relations, Personal Growth / Success
Publication Year
2010
Features
Revised
Type
Textbook
Subject Area
Language Arts & Disciplines, Self-Help, Psychology, Business & Economics
Author
Douglas Stone, Bruce Patton, Sheila Heen
Format
Uk-B Format Paperback

Dimensions

Item Height
0.6 in
Item Weight
8.2 Oz
Item Length
7.8 in
Item Width
5.1 in

Additional Product Features

Edition Number
10
Intended Audience
Trade
Reviews
"Does this book deliver on its promise of an effective way through sticky situations, whether 'with your babysitter or your biggest client'? It does." --The New York Times "These talented communicators blend a daunting array of disciplines into highly readable and practical advice." --Booklist "I'm on my third reading. Half the pages are dog-eared. This is a mind-bogglingly powerful book. For life." --Tom Peters "A user-friendly guide to mastering the talks we dread . . . a keeper." --Fast Company   "Emotional intelligence applied to life's toughest moments." --Daniel Goleman, bestselling author of Working with Emotional Intelligence "The only people who shouldn't read Difficult Conversations are those who never work with people, anywhere." --Peter M. Senge, bestselling author of The Fifth Discipline "How do you confront your ex-spouse who's late picking up the kids? How do you tell a client their project took longer than expected and the bill is twice as high? How do you say 'I'm sorry'? Start by picking up Difficult Conversations ." --Citizen " Difficult Conversations will be appreciated by readers who wish to improve oral communication in all aspects of their daily lives." --Library Journal "Stone, Patton, and Heen illustrate their points with anecdotes, scripted conversations and familiar examples in a clear, easy-to-browse format." --Publishers Weekly "The central insights of Difficult Conversations so resonate with common sense that it is easy to overlook just how remarkable of a book it is . . . a must-read." --Harvard Negotiation Law Review "Examples more clear-headed and advice more precise than we've seen before." --Dallas Morning News "Stone, Patton, and Heen have written an extremely clear and unpretentious exposition of how to develop effective communication skills and a guide to achieving openness and constructive outcomes in dialogue . . . this book is, and probably for some time to come will be definitive." --Southern Communication Journal 
Dewey Edition
23/eng/20230119
Grade From
Twelfth Grade
Illustrated
Yes
Dewey Decimal
158.2
Edition Description
Revised edition
Synopsis
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving, The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: - Decipher the underlying structure of every difficult conversation - Start a conversation without defensiveness - Listen for the meaning of what is not said - Stay balanced in the face of attacks and accusations - Move from emotion to productive problem solving
LC Classification Number
BF637.C45S78 2010

Descrizione dell'oggetto fatta dal venditore

Informazioni sul venditore professionale

Certifico che tutte le mie attività di vendita saranno conformi alle leggi e ai regolamenti dell'Unione europea.
Informazioni su questo venditore

ThriftBooks

98,9% di Feedback positivi•19,7 milioni oggetti venduti

Su eBay da mar 2015
Registrato come venditore professionale
Just Voted on Newsweek - ThriftBooks ranks #1 America's Best Online Shops 2025 in Office, Electronics & Media sector, Media category!!ThriftBooks is a fully independent seller of used books, having ...
Mostra altro
Visita il negozioContatta

Valutazione dettagliata del venditore

Media degli ultimi 12 mesi
Descrizione
4.9
Spese spedizione
5.0
Tempi di spedizione
5.0
Comunicazione
4.9

Feedback sul venditore (5.690.528)

Tutti i punteggi
Positivo
Neutro
Negativo
  • c***m (417)- Feedback lasciato dall'acquirente.
    Ultimi 6 mesi
    Acquisto verificato
    WOW!; I cannot believe this 3 Days to Hawaii! ; AAA+++; Excellent Service; Great Pricing; Fast Delivery-Faster Than Expected to Hawaii!; Shipped 05/05, Mon, Received 05/08, Thu to Hawaii using free shipping; USPS Ground Mail, Book in Excellent Condition--Better Than Described ; TLC Packaging; Excellent Seller Communication, Sends updates . Highly Recommended!, Thank you very much!
    The Internment of Japanese Americans During World War II (N° 146005407795)
  • v***v (2054)- Feedback lasciato dall'acquirente.
    Mese scorso
    Acquisto verificato
    Although this book was not as described, with no picture of it in the listing, the seller communicated well and quickly gave me a full refund while letting me keep it. The minimal packaging left the book a bit vulnerable (typical for ThriftBooks), but it did arrive safely and timely. As usual, it’s hit or miss with this seller, but often times you can get great values, and their customer service is always very good. Many other sellers with millions of transactions don’t even communicate.
    How to chalk talk, by Harlan Tarbell (N° 197064259889)
  • a***r (375)- Feedback lasciato dall'acquirente.
    Mese scorso
    Acquisto verificato
    i am so happy to have every book of this series! the price of the book & the shipping is very reasonable! the book was as described & was in excellent condition! it was shipped quickly & arrived quickly! the books are always packaged carefully so they arrived undamaged! the communication from the sellers is always excellent--they go out of their way for excellent customer service! i have been a repeat customer from this seller & always will be! this seller is the best bookseller on ebay!
    The Scottie Barked at Midnight by Dunnett, Kaitlyn (N° 146243468651)
Vedi tutti i feedback