Our Terms
All our items are new unless otherwise stated.
Please be aware that multiple orders will generally be sent separately. This is to ensure you receive each item as speedily as possible.
Please always contact us through eBay and not via our email address.
All Items are dispatched either from us or direct from one of our suppliers. We send items via Royal Mail, DPD, Hermes, Amazon FBA Service, Yodel and Other Courier Services. Our preferred delivery method is via courier, as items are signed for and can be tracked if lost or delayed. This protects us, the seller, and the customer.
Unfortunately we are unable to offer any discount for multiple purchases as each item may be sent separately.
Sometimes when stocks of items are running low we might send items from a third-party supplier to ensure that we do not go out of stock and so that items are received by our buyers as soon as possible. Should we successfully source the item from an alternative supplier, the item will be dispatched to our buyers direct from that supplier, and as such, the packaging may bear the branding of this alternative supplier. By bidding on, or purchasing this item, you are agreeing to us sharing your name and address details with that 3rd party supplier to allow us to fulfill our contractual obligations to you. Please also note that very rarely our supplier or courier may not be able to deliver to your area, or we may run out of stock. In this case we will contact you and arrange an immediate refund.
Please note that we will always seek to remove negative feedback caused by this very rare occurrence.
PAYMENT
Immediate payment via PayPal only.
RETURN POLICY
If you decide you do not want the item or would like to exchange it, please contact us within 30 days of purchase.
** Please note that items returned to us for this reason will be subject to a 10% restocking fee. **
Items must be returned in an unused, unopened condition with all packaging. Buyer is responsible for the return postage cost.
If your item is received damaged or not as described then please contact us asap (within 14 days) so that we can arrange a replacement or refund. In some cases you may need to return the item to us before we can refund or replace the item.
POSTAGE
We use any of the courier services mentioned above and normally same day dispatch upon payment. Products are dispatched Mon - Fri.
FEEDBACK
If you have any problems with your purchase, please get in touch before leaving feedback as we will always try to work things out with you.
When leaving feedback we would be very grateful if you could leave us 5 stars in all the categories. If you are unable to do this, please contact us through eBay so that we can resolve any issues you might have.
