Welcome to SMSGiftsOnline.com & RoyalDragonBooks.com. Please read these term and conditions carefully before using the website. By using current or future our service, you signify your agreement to be bound by these conditions.
Proprietary Rights
The content of this site is protected by copyright, trademarks, database and other intellectual rights. You may retrieve and display the content of the site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the site without written permission from us.
Note that nothing in these Terms and Conditions affects your statutory rights.
Privacy Policy
We are totally committed to protecting the privacy of our site visitors and customers. We will not disclose information about our customers to third parties except where it is a necessary part of providing a service to you - e.g. arranging for a product to be sent to you.
We will not rent or sell your name, address, e-mail address, credit/debit card and bank account information or personal information to any third party without your permission.
If you wish to verify the details you have submitted to us you may contact us by e-mail, telephone or mail. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information - write it down and keep it somewhere safe.
License and Site Access
We grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of us. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of RoyalDragonBooks.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of We so long as the link does not portray RoyalDragonBooks.com,
Electronic Communications
When you visit us or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. For contractual purposes, you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Liability of the Site
We will do our utmost to ensure that the website will be error-free, but we will not guarantee. Due to the nature of the Internet, the website may be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services.
We are not liable to our customers for the following:
Incompatibility of the site with any of your computer or telecommunications equipment or software; technical problems, errors or interruptions of the site and inadequacy of the site to meet your requirements.
We will not be liable to our customers or any third parties for any consequential or incidental damages or any other indirect, special or punitive damages whatsoever that arise out of or are related to the site.
Nothing in these Terms and Conditions exclude liability for death or personal injury caused by our negligence or fraud.
Our Contract
When you place an order to purchase a product from us, there will be no contract of any kind between you and us unless we actually dispatch the products to you.
We will send you an e-mail confirming receipt of your order and containing the details of your order. Your order (including payment) is an offer to buy from us, which is accepted by us when we send e-mail confirmation to you that we've dispatched that product to you (the "Dispatch E-mail"). If an item is out of stock, we will let you know via e-mail and/or telephone and unless you then request your payment be returned we will hold your payment until the product is next in stock. At the moment the goods are dispatched (and not before), a contract will be made between you and us. That acceptance will be complete at the time we send the Dispatch E-mail to you. Any products on the same order, which we have not confirmed in Dispatch E-mail to be dispatched, do not form part of that contract.
Product Descriptions
We attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by us itself is not as described, your sole remedy is to return it in unused original condition(s).
Pricing
We list availability information for products (including on each product information page) sold by us on the website. Except what we say on that page or the website, we cannot be more specific about availability.
Please note that dispatch estimates are just a guideline. As we process your order, we will inform you by e-mail.
We also reserve the right to refuse services to any customer or to require verification of information prior to the acceptance of any order without any prior notification.
In the event of the product price being incorrectly displayed on the site, the actual price will be applicable instead. We have the right to refuse to supply any incorrectly priced product, whether or not the order has been confirmed and credit or debit card charged. If payment has been transferred, we will refund the incorrect price.
Please note that this policy applies only to products sold and shipped by RoyalDragonBooks.com. Your purchases from third-party sellers using RoyalDragonBooks.com, payments are charged at the time you place your order, and third-party sellers may follow different policies in the event of a mis-priced item.
Payments Method and Security
We accepts all major credit and debit cards including Visa, MasterCard, Visa Electron, Maestro (non UK issued), Visa Electron (UK issued), Visa Debit (UK issued), Maestro (UK issued), Solo and American Express.
All credit and debit card transactions conducted through the site are processed by PayPal. The security of the connection will be confirmed by the presence of the padlock icon in the lower right hand corner of your browser. Your payment detail are encrypted and sent to a secure server in the PayPal data centre.
Cancellation and Returns
For detailed cancellation and return information, see our current Cancellation and Returns.
Delivery and Charges
The cost of packing and delivery is clearly displayed at “checkout” for your approval prior to confirming your order.
Delivery and Charges:
The cost of packing and delivery is clearly displayed at ‘checkout’ for your approval prior to confirming your order.
All orders received before 1:30pm (British Time) Monday to Friday will be despatched the same day. All orders received after 1:30pm (British Time) Monday to Friday or any time on Saturday, Sunday, Bank Holiday and Public Holiday will be despatched on following working day. (Saturday, Sunday, Bank Holiday and Public Holiday are not classed as working day.)
1. All orders are despatched in protective packaging and sent by insured ‘Special Delivery’ or ‘Recorded Delivery’, which required a signature.
2. All orders will be delivered by Royal Mail and will reach you within maximum 5 working days.
3. Delivery charges will be based on the value of your order.
We reserve the right to use whichever method of posting it seems to be suitable at the time of postage.
We reserve the right to use whichever method of posting it seems to be suitable at the time of postage.
Site Policies, Modification, and Severability
We reserve the right to make changes to our site, policies, and these Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
Complaints
We aim to deal with any complaints in a fair, confidential, swift and efficient manner. Please direct your complaints to our email address as provided and include full contact details in addition to your e-mail address together with order number where appropriate.
Defamation Claims
We lists so many of products for sale on the website and hosts a lots of comments, it is impossible for us to be aware of the contents of each product listed for sale, or each comment or review that is displayed. If you believe that any content on or advertised for sale on, the website contains a defamatory statement, please notify us immediately. Once this procedure has been followed, we will make all reasonable endeavours to remove the defamatory content complained about within a reasonable time.
Availability of the site:
All sizes and measurements given on the site are approximate and for your guidance only. Every effort has been made to ensure the accuracies of such sizes and measurements. However, colours of the images/front displayed may vary dependent upon your computer or telecommunications equipment or software; we therefore cannot guarantee products to appear exactly as displayed on the site.
Description of products are those commonly used in the trade, unless otherwise stated, please refer to the images/front of the products on the site. All the display materials appeared in this site, such as stands, are not included in the selling items. The colour and designs of gift boxes, which may
or may not be provided with the ordered products can vary, subject to the availability and depending on the shapes and sizes of the products.
General
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts. Any contracts between you and us are concluded in English.
If any of these Terms and Conditions is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Terms and Conditions which will continue to be valid and enforceable to the fullest extent permitted by law.
If you breach these Terms and Conditions and we ignore this, we will still be entitled to use our rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.
We shall not be liable for any breach of these Terms and Conditions beyond our reasonable control.
Any party who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions but this shall not affect any right of remedy of a third party which exists or is available apart from that Act.
Note:
In this Terms and Conditions, the site representing SMSGiftsOnline.com and RoyalDragonBooks.com are also referred to as “we”, “our” and “us”.
