Terms of Sale
All items are clearly described in the items specifics and description as to what you are ordering, if something is not listed on the description you will not receive. Product pictures as shown on the listing images are for illustration purposes, as items may vary slightly in colour or design to the actual product. If you cannot find what you are looking for please get in touch with us via eBay messaging and we will suggest to you another product where available.
Delivery
(Unless stated otherwise) We ship all items next day delivery 2nd class post via royal mail and dispatch same day for all items ordered before 12.00pm, excluding weekends and public bank holidays, order received during this time will be dispatched the following working day. Expected delivery for all items are 2-3 working days. In some circumstances where items have not been received by the end of 7 working days please contact us to send a replacement, please note we will send a replacement only once, this will be sent 2nd class post via royal mail and dispatched within one working day.
Returns
All items are brand new, sealed, unopened products. All items are checked and tested before dispatch. Please check all items upon delivery for any damage. Items found to be damaged or faulty must be reported to us within 24 hours of receiving the item for a replacement, this will be dispatched within one working day and sent 2nd class post via royal mail 2-3 working days. Items reported after this time must be sent back to us with postage at the buyers cost before we provide a replacement.
We have a 30 day returns policy. A full refund will be given upon us receiving the item back within 30 days providing the item is still in the same condition as brand new, sealed, unopened product. If items returned are found to be in a used or damaged condition you will not receive a refund.
It is the buyer’s responsibility to handle with due care and attention for all items that are fragile, we will not accept any responsibility for any damages caused by the buyer under any circumstances. All fragile items are clearly displayed ‘fragile’ in the items description.
Any instructions that apply to any items must be followed correctly for the item to work. We cannot accept responsibility for items that have not been applied correctly.