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Cloudscape Scandinavia AB
20-21 Bath Place
Numero di telefono: 15161543291
Termini e condizioni
Sales are subject to our Terms and conditions.
All queries to be resolved before ordering.
To ensure we deliver to the correct destination, please contact us with your full delivery address.
FREE Shipping is available within the UK Mainland.
We do not combine shipping - all items are handled and dispatched individually.
All products are carefully hand-packed and the order checked before shipping.
We aim to ship all orders within 2-3 working days (not including Saturdays, Sundays or public holidays), following cleared payment, sooner wherever possible.
We use Standard shipping – this means UPS, FedEx, DHL, Hermes, Royal mail or another common carrier that provides insurance and tracking.
Standard Delivery: 3-5 business days. This is our default “Free Delivery” method. Orders that are eligible for Free Delivery will have this option available.
Delivery times are 3-5 business days. You will receive an email from us with a tracking number, where applicable, once products are shipped.
Please allow 3-5 working days for delivery.
We will deliver to a PayPal confirmed address only. Should you wish to deliver to an alternate address, this must be added to Paypal and confirmed prior to ordering.
In order to fulfill your order as quickly as possible and to offer stock variety, we work with various suppliers. However, on certain occasions, some products might be unavailable. If this occurs, we will inform you to provide alternate choices, otherwise a refund will be processed.
Orders are fulfilled by our own warehouse or a 3rd party supplier (which may include their logos) at our discretion. By placing the order, you agree that your delivery information may be shared with our supplier, to fulfill your order.
For larger items that require Freight shipping, a valid phone number is required to call and schedule the delivery.
Please pay all "Buy it now" items immediately.
We accept payment via PayPal only, the preferred way for secure payments online.
When using PayPal, your item is covered by PayPal's Buyer Protection.
We want you to be delighted with your purchase. If for any reason you are not entirely satisfied with your item, please contact us first.
Our aim is to solve any issues swiftly, amicably and satisfactorily.
If you return the item for reasons of manufacturing defect, the item is damaged or does not work, your full purchase price will be refunded via PayPal after the return has been processed. In this case you will not be charged for the return shipping.
If you return the item for any other reason, such as ordered by mistake, no longer needed or any similar reason, you will be charged for the return shipping costs. You will also be charged a 20% restocking fee.
If the item is returned by the carrier as "undeliverable" to the address you provide, you will be charged for the return shipping costs.
We offer a 30 day Money Back Guarantee on all our products.
To receive a refund, please make sure of the following: All returned items must be in resaleable condition. The product must be free from scratches and/or marks. No products may have been installed. You must have the original packaging for the item. Packages must be returned via a trackable courier.