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Payment must be received within 7 days of the auction ending. Failure to do this will usually result in the item being re-listed and a ´non-paying bidder alert´ being raised.

If you buy an item and no longer want to proceed with the transaction, please contact us and and we will be happy to cancel the transaction.

	PayPal Preferred Method Secure Payment with PayPal, which includes Buyer Protection for 45 days.
	Credit Card NOT AN AVAILABLE OPTION
	Bank Transfer NOT AN AVAILABLE OPTION
	Cash on Collection NOT AN AVAILABLE OPTION

Collections: We do not offer any collection service under any circumstance.

Postage: We make sure the postage costs are fair, and cover the expenses necessary to get your product to you. Please only bid on an item if you are happy with the quoted postage. We will ship to verified PayPal address above all others.

Our preferred delivery method is via Royal Mail or courier. We offer many ways of postage however we recommend all items should be signed for, so they can be tracked if lost or delayed. This protects us, "the seller", and you "the customer".
A receipt is obtained for all items sent recorded or non-recorded, and can be provided as proof of postage if an item is lost.

Lost Items: As mentioned above, we obtain proof of postage on all items sent, and these can be provided if the postal service has lost the item. We will do all we can to work with you to track a lost item with the Post Office (UK Only), and will stay in contact with you for the duration of the search until an outcome is reached. Royal Mail requires us to wait 15 working days after postage date, we will only refund after that time period and when a claim form has been filed. International packages are 20 working days.

Postage Times: Most items are posted the next working day from your order. For example if you buy an item on Monday, it will be posted on Tuesday using the delivery method you choose. Items purchased on a Friday will be dispatched on Monday and on rare occasions Posted Saturday. This excludes bank and public holidays in England, United Kingdom. Items are only marked dispatched after they are posted at the end of the working day.

12 Months Warranty
Warranty claims/repairs are handled in house by us, so no need to deal with oversea manufacturers. Our technicians have extensive industry knowledge and a wealth of resources at our disposal. We understand sometimes technology is not 100% flaw free, our warranty claim policy is design to safeguard your investment.

Faulty Items within 3 months will be repaired or replaced. Any item over 3 months will only be repaired and not replaced. Warranty replacements or repairs could take up to or more than 14 working days and will not be reimbursed to your warranty days whilst in our custody.


Warranty will be voided as of:

• Damage caused by: Undue wear & tear, dirt, misused, improper installation or operation, neglect, accident.
• Any damages caused by improper packaging when buyers return the item to us.
• If the item was disassembled or repaired by unauthorized person.
• All warranty stickers are tampered with.

Special Instructions: We are unable to accept returns or refunds once the seal has been broken. This is the terms of sale for all software, CD's and DVDs under the distance selling regulations.

Return Postage: The buyer is responsible to pay for all the return postage. We always insist that you use a recorded service and can not help you if the item is lost on non-recorded items.

Buyers Rights (Distance Selling Regulations): Under the terms of DSR, we can not accept refunds or returns on software once the seal of the packaging has been broken. If the Seal is still intact and not broken then refunds and returns are accepted within 7 working days of receipt of the item.

Faulty Items: In the event that your item is faulty, please contact us for a RMA number and return it to us within 14 days of receipt of the item. Upon inspection, we can only replace if the item is found to be faulty. No refunds will be provided.

Return Instructions: We have an RMA (Return Merchandise Authorization) procedure, please contact us first to avoid lengthy delays.